Jamie Jacobs

- Scrum Leadership and Coaching: Facilitated all key ceremonies (Sprint Planning, Stand-ups, Retros, Demos), removed blockers, and championed continuous improvement. Guided teams in the effective adoption of JIRA, Confluence, and agile metrics (velocity, throughput, predictability). Managed dependencies and enabled flow across ARTs - Strategic Project Management: Owned scheduling, capacity planning, timesheets, risk and issue mitigation, and strict budget oversight (including recoveries, invoicing, cost tracking, and phased funding). Delivered lean business cases, managed scope shifts, and ensured alignment with delivery partners and stakeholders - Full-Stack Agile Delivery: Collaborated as a hands-on team member in defining, building, testing, and deploying user stories in rapid, incremental batches. Drove integration, QA, deployment, and post-release support, ensuring adherence to governance processes across staging and production - PI Planning and ART Collaboration: Drove feature lifecycle planning at ART level, aligning backlog priorities, sequencing dependencies, and contributing to Program Increment objectives - DevOps Integration and Technical Agility: Embedded DevOps practices into delivery DNA, automated pipelines, unit testing, CI/CD, and technical debt remediation. Elevated code quality through design patterns, mock data, and quality-first engineering - Architectural Partnership and Emergent Design: Led agile design decisions in collaboration with architects, contributing to both intentional architecture and emergent technical solutions - Continuous Improvement and Team Evolution: Identified skill gaps, promoted cross-functionality, and embedded Lean-Agile values into team culture. Champion of self-organization, agile maturity, and relentless improvement

Main Responsibilities: • Overseeing all Aftermarket Replacement Glass (ARG) SAP projects for PG Group • Leading the upgrade from SAP ECC to SAP S4 Hana • Implementing Waterfall Methodology for project management • Collaborating with Senior Enterprise for project execution • Developing and managing project schedules • Handling project costing and budgeting activities • Strategizing and executing project planning initiatives. • Designing projects and closely monitoring their progress • Resolving issues and implementing corrective actions as necessary • Ensuring effective quality assurance throughout the project lifecycle • Facilitating the selection and assignment of individuals to project teams • Managing the allocation of common resources and skills within individual projects • Coordinating third-party contributions to the projects • Maintaining open and effective communication with all stakeholders • Monitoring and managing dependencies and interfaces between projects. • Identifying and managing risks to ensure successful project outcomes. • Collaborating with the business change manager on the transition to the new business as usual position • Initiating additional activities and management interventions as needed • Compiling and presenting comprehensive weekly reports for all projects.

Main Responsibilities: • Overseeing all marketing projects for various countries, including Ghana, Namibia, and South Africa, with a focus on implementing Agile methodology for effective project management • Collaborating with Senior Enterprise to ensure the successful execution of marketing projects. • Efficiently managing project scheduling to ensure timely and efficient delivery of projects. • Utilizing the Scaled Agile Framework (SAFe) to manage and coordinate complex marketing projects. • Serving as a Scrum Master, facilitating effective team collaboration and conducting regular Scrum Ceremonies for project progress and issue resolution • Handling Agile Cost management, including project costing and budgeting, to ensure effective financial control and resource allocation. • Conducting Agile Estimating to accurately estimate project timelines and resource requirements. • Strategizing Agile Planning to ensure smooth and effective execution of marketing initiatives. • Overseeing software roll-out activities for marketing projects, ensuring the timely deployment of software solutions • Planning and designing the marketing program, actively monitoring its progress, and initiating corrective actions as needed. • Ensuring effective quality assurance and maintaining the overall integrity of the marketing program • Managing the program's budget, monitoring expenditure and costs against delivered and realized benefits. • Facilitating the selection and appointment of individuals to project teams within the program • Ensuring the delivery of new marketing products or services meets the appropriate quality standards, deadlines, and budgetary requirements. • Allocating common resources and skills within the program's individual projects to optimize performance and efficiency. • Managing third-party contributions to the marketing program and maintaining effective communication with all stakeholders

Main Responsibilities: • Establishing and defining the Project Management Office (PMO) role and operating model, encompassing business, technical, and operational aspects, and activities • Demonstrating knowledge of project and change management methodologies, techniques, processes, and approaches to ensure effective governance. • Monitoring and ensuring compliance with regulatory approvals and contract requirements. • Structuring and managing the PMO organization, including recruitment, staff management, and team development aligned with organizational strategy. • Building and nurturing strong relationships at all levels to foster collaboration and efficient project management team leadership. • Delegating tasks to Project Managers and Project Analysts, setting performance targets, and conducting performance reviews • Demonstrating credibility as a senior-level project leader and driving the successful delivery of projects within scope and on time • Managing, improving, and optimizing the project management tracking tool (ClickUp) for efficient project tracking and reporting • Overseeing risk, issue, and change resolution processes and collaborating with leaders to implement corrective actions. • Aligning with organizational leaders on project prioritization based on benefits, scope, complexity, and timelines. • Identifying opportunities, challenges, risks, and shortcomings and managing multiple goals and deadlines in the context of the organizational strategy • Managing daily operational activities such as partner integrations and incident management, conducting impact analyses, and updating procedures and practices • Collaborating with stakeholders to ensure timely execution of requests and participating in efforts to improve capabilities, process efficiency, and technology projects. • Performing statistical analysis of operational systems with the Business Intelligence Department to drive informed decision-making and process improvement initiatives.

• Waterfall and Agile Methodology • Senior Enterprise • Project Scheduling • SAFe • Scrum Master • Scrum Ceremonies • Agile Cost • Agile Estimating • Agile Planning • Project costing and budgeting • Project planning • Assist Programme Manager with development and new initiatives • Monitor programme services to ensure they meet stated goals • Collect and analyse information and data for the programme and portfolio reports • Prepare briefing reports and presentations as required • Preparation of the executive monthly report • Prepare and distribute program information • Ensuring that relevant programme and project managers are always using the correct templates • Assist the Programme Manager with compilation and maintenance of the benefits tracking register • Supporting activities for a business unit or product includes handling administrative tasks such as reports, budgets, documentation, contractual agreements and ensuring compliance regulations are current for the business unit • Coordinate, monitor or supervise the activities of subordinates • Coordinates activities of program with inter-related activities of other programs, departments, or staff to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications • Identifies, analyses, and monitors issues that affect profitability, growth, and productivity • Monitors program expenditures ensuring that budget allocation is not overspent • Prepares periodic reports, financial statements and records on program activities, progress, status, or other special reports for management • Assists in the development of long-term goals and strategic objectives for an organization • Project Manager representative on behalf of Project Delivery Office (Corporate Finance, Business intelligence and System integration) • Execute project tasks and deliverables • Senior Enterprise • Project Scheduling

• Waterfall and Agile methodology • Senior Enterprise • Project Scheduling • Project costing and budgeting • Project Planning • Provide work direction to the project team to determine project scope, devise and maintain a workable plan • Analysis of data, mainly investment portfolio data for performance reporting purposes. • Effective communication and relationship networks with internal team, cross-functional teams, and all other stakeholders. • Collect, validate, and interpret data for strategic purposes • Respond to ad hoc requests for performance information • Report on identified risks arising from the Project Portfolio roadmap and effectively manage to optimise value throughout the project lifecycle • Collate and translate project data into an operational Projects Portfolio roadmap with project plans and budgets, actual and forecasted cash flows • Analysis the project financials statistics monthly • Manage the benefit tracking of projects • Compile monthly and quarterly performance reports • Analysis and measure the KPIs for the portfolio • Assist with the project change control process, status reporting, project estimating, monthly cost accounting • Work closely with management to identify and develop data requirements for the organisation • Manage the strategic planning for the business unit • Manage and prepare reports for the 3-year strategic planning and project selection (benefits, cost, complexity, timelines) • Ensure quality of output and alignment to requirements by conducting / coordinating different Business Units • Ensure compliance by adherence to standards and governance throughout the project lifecycle • Make quality and timeous problem-solving decisions, take correct actions to improve team/department results. • Develop efficient tools to effectively share information through the organisation • Assist with non-routine analysis, research, and follow-through • Act as a resource to others to solve problems

• Senior Enterprise • Project Scheduling • Project costing and budgeting • Project planning • Assisting Project Managers to manage with resources and projects including budgets. • Facilitation of resources and timesheets • Raising of purchase orders • Assist in monthly billing • Maintain quality service by establishing and enforcing organization standards. • Ensure client’s SLA’s are continuously exceeded • Conduct weekly meetings with internal and external teams • Ensure all project documentation is kept up-to-date and saved in correct location in shared drive • SharePoint administrator (Part development, support and maintaining the SharePoint

• Waterfall and Agile methodology • Senior Enterprise • Project Scheduling • Scrum Master • Scrum Ceremonies • Agile Cost • Agile Estimating • Agile Planning • Project costing and budgeting • Project planning • Coordinating activities, resources, equipment and information • Liaising with clients to identify and define project requirements, scope and objectives • Making certain that clients’ needs are met as the project evolves • Coordinate activities, resources, equipment and information • Liaise with clients to identify and define project requirements, scope and objectives • Make certain that clients’ needs are met as the project evolves • Help prepare project proposals, timeframes, schedule and budget • Monitor and track project’s progress and handle any issues that arise • Act as the point of contact and communicate project status adequately to all participants • Use project management tools to monitor working hours, budget, plans and money spend • Issue all appropriate legal paperwork • Report and escalate to management as needed • Create and maintain comprehensive project documentation, plans and report • SharePoint administrator (Part development, support and maintaining the SharePoint site Training completed • Introduction to Compliance for All Staff • Market Abuse Programme • Personal Account Trading Programme • Gifts and Entertainment Programme • Conflicts of Interest Programme • Data Privacy Programme • Consumer Protection Act South Africa Programme • FAIS Non-Customer Facing Control Framework Programme • Treating Customers Fairly Programme • Outside Business Interest Programme • AML Introductory South Africa Programme

• Identify new improved business processes, governance and policies • Manage administration applications to streamline business processes • Compiling, analysing various reports to report on trends and reveal potential problems and opportunities • Create training material used for staff training • Interacting and maintaining good relationship with business stakeholders – IT, Accounts, Office Services and HR departments • Assisting with support and training of end-users at all levels of the firm • Assisting with admin relating to monthly soft costs • Identify business risks to the firm/department and escalate accordingly

Manage change control documents Managing of project issues and risks Manage and provide financial reports (budget vs. actuals) Adhere to financial governance process Track financial request Review project plan milestones and deadlines Update and maintain the project plan Negotiate with other project managers regarding requests for information/overdue information Process project expenses, invoices as per the agreed procedure Set-up and maintain the project network space (repository) to provide for project-specific information Ensure Service provider invoice and timesheet are processed timely Ensure that monthly PMO report updates are completed on time and distributed accordingly for discussion at the relevant forums. Assist with relevant project templates up to date on all relevant systems Give feedback to the PMO manager on the status of outstanding issues SharePoint administrator (Part development, support and maintaining the SharePoint site)

Competencies: Initiate organisational change Integrate systemic principles in solving organisational problems Incorporate the management of technology, the management of innovation and the management of people principles into business planning processes Transform communities by initiating sustainable development initiatives

Business management, Corporate finance, HR strategy, Management environment, Management and leadership, Strategy for managers

Project Management: Essentials to Project Management and Applications