jamie coleman

Peer Mentor - IT skills and Outward Bound – supported staff and clients Program design – Designed the IT 10 module training program Interfacing with IT management – Worked in conjunction with Turning Points IT department to set up and configure all laptops within the IT training suite

Facilitated ECDL classes and marked exam papers Provided one to one training and support to clients of basic IT skills Part of a small team helping people get back to work Day to day support and guidance to staff and the public with MS Office applications

Administration of corporate workstations and peripherals. Installed software including Finance, CRM, Sage, Quark, Adobe products Installed server hardware and operating systems software. Provided training and support to users to resolve their day to day issues. Ensured security patches are up to date and dealt with virus prevention and removal. Monitored daily Spam filters and supported maintenance of email server. Built, configured and implemented new equipment. Installed and supported on a day to day basis of Meridian Telephone System. Additional responsibilities for supporting the DTP and Print room departments. Carried out inductions for all new starters

Apple Mac operating and pre-flight to the Turbo Stream and Docucolour, demonstrations to the customer base and to office support and advice to the sales force. Provided assistance and training to colleagues to achieve operational level on the Docucolour 2060. Managed the Digital Print Department, upkeep of paper stock and press consumables. Running of Thermal Overprint department and Offset plate making

Twin Technology is an IT reseller with countless years of industry experience. Incorporated in 2006, we have grown from strength to strength and in the past years we have continued to take on new members of staff and are now running some of our biggest projects to date. Having provided services for the UK National Health Service and various financial institutions, our consultants advise companies on any aspect of their business IT needs. Keeping up with the ever expanding technology and IT market, we have a broad portfolio of services and deliver these with the highest level of professionalism and efficiency.