Jamie Brown
Service Manager Prince George & Area @ SMS Equipment Inc.
About
I’m a Service Manager with 10+ years of progressive leadership experience in heavy equipment maintenance and mining operations, leading a team of up to 68 personnel supporting mining, construction, and forestry clients. I’m responsible for a $15.4M+ service budgets and focus on driving performance across safety, efficiency, and team development in high-demand, field-based environments. Key results: Reduced TRIF from 2.36 to 0 and maintained zero for over 2 years Improved work order costing efficiency by 10% through process improvements Led multi-disciplinary teams across field service, shop operations, equipment builds, and shovel moves My background as a Red Seal Journeyman gives me a strong technical foundation, while my leadership experience allows me to operate at a strategic level—balancing people, performance, and financial results. I’m focused on continuing to grow into broader operational leadership roles where I can drive business performance, develop teams, and deliver consistent results in demanding environments.
Canada
Prince George
Mining & Metals
Service Deployment, Safety Leadership, service scheduling, Preventive Maintenance, Cost Control, Budgeting, Continuous Process Improvement, Mining, Service Operations Management, Heavy Equipment Maintenance, Safety Management Systems (SMS), Team Leadership & Development
Experience

Service Manager
Prince George, BC
Increased workflow by 80+ work orders/month within first year Managed daily operations, team performance, and customer service delivery Developed staff through coaching and structured training Maintained strong safety and quality standards

Apprentice / Journeyman Mechanic
James Western Star Sterling Ltd.
Prince George, BC
Jamie Brown's Contact Information
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