jamie abreu
estate manager
About
Estate Manager at Bear Place Management
united kingdom
united kingdom
hospitality
hotels, hospitality, customer service, restaurants, event management, hospitality management, hospitality industry, retail, hotel management, resorts, budgets, food and beverage, risk assessment, banquets, catering, front office, management, pre opening, cooking, leadership, first aid, manual handling, cash handling experience, responsible service of alcohol, alcohol licensing, liquor licensing, micros, fire marshall
Experience
estate manager
bear place management
front office manager and conference and banqueting manager
la trelade hotel green acres hotel
reception shift leader
hotel turismo
* Hotel Turismo, Portugal and Hotel Caranda, Portugal 2001 to 2003 * Font Desk and Reception Shift Leader * Hotel Turismo - 4 Star Hotel featuring 132 rooms, business centre and a restaurant * Hotel Caranda – 4 Star Hotel featuring 82 rooms * Managed Front Desk and Reception providing consistent high levels of Customer Service and resolving customer queries and complaints * Managed 3 direct reports (Receptionist and two Porters) * Successfully managed the checking in process which involved checking in 100 guests at one time during busy periods * Handling phone reservations and direct bookings, and managing room availability and allocation * Responsible for various administrative duties including processing payments and preparing daily bank deposits
reception shift leader
hotel estacao
* Hotel Estacao, Portugal 1998 to 2001 * Reception Shift Leader * 3 Star Hotel featuring 51 rooms and a restaurant * Managed Reception providing consistent high levels of Customer Service and Guest Services * Responsible for resolving customer queries and complaints
acting manager
la moinerie hotel
* La Moinerie Hotel and Restaurant, Isle of Sark 2011 to date * Deputy Manager / Acting General Manager * 3 Star Hotel featuring 14 bedrooms and guest lodges, function room and restaurant * License holder for Liquor, Accommodation Permit and Catering Permit * Responsible for the line management and training for up to 16 staff * Responsible for organising and overseeing all events and functions * Managing the day to day operations of the hotel including Front of House, Conference & Banqueting, Housekeeping, Maintenance and Porters * Responsible for Customer Service and resolving queries and problems * Acting General Manager responsible for all operations in the General Managers absence
caretaker and driver and gardener
burtons the tailors
* Prestigious Private Family House, Harrogate 2008 to 2011 * Caretaker, Driver and Groundsman * Responsible for the maintenance and upkeep of the home, artefacts, grounds and large gardens * Responsible for the fleet of cars including acting as driver * Supported the Housekeeping and Waiting staff during weekend entertaining * Providing ad hoc duties supporting the family
Education
accountancy
jamie abreu's Contact Information
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