james spencer

paid media account executive

About

I graduated from the University of Plymouth in 2012 having achieved a 2.1 in BSc Tourism Management. I am a highly motivated and creative individual with the ability to work extremely well independently and part of a team. I have recently enrolled in a 'Professional Diploma in Digital Marketing' course offered by The Institute of Direct and Digital Marketing. After completing this Diploma I am interested in gaining an entry-level position in the Digital Marketing industry and am open to overseas posts should the right opportunity arise. I also have a keen interest in web design and development and have recently completed the Plymouth University accredited course "How To Sell Online". The knowledge I gained from this course allowed me to create a website for my parents holiday rental cottage. The website was designed mostly in WordPress and can be found at: www.humblecottage.co.uk I feel that I can be a huge asset to any organisation linked to the industries I have mentioned above and aspire to be a business leader in these sectors.

Country

united kingdom

City

newquay

Industry

marketing and advertising

Skill

marketing, digital marketing, social media marketing, seo, wordpress, online marketing, web analytics, google adwords, seo copywriting, wordpress design, pay per click, twitter marketing, facebook marketing, copywriting, press releases, microsoft dynamics crm, social media, search engine ranking, search engine, social networking, facebook, microsoft office, hootsuite, mailchimp, marketing communications, retargeting, event management, leadership, event planning, tourism, team leadership, corporate events, market research, tourism management, sustainable development, sustainable tourism, events, coordinating events, leadership development, crisis management, hospitality, events coordination, wedding planning, travel marketing, destination branding, spanish speaking, sommelier, customer service, time management, teamwork, search engine marketing, marketing strategy, communication, microsoft excel

Experience

paid media account executive

3whitehats

bar host

the scarlet hotel

2012-6 - 2012-12 · 7 mos

marketing assistant

cornwall food foundation

2019-6 - 2019-12 · 7 mos

I joined the Cornwall Food Foundation team in June 2019 and assisted on a number of cross-organisational projects including Food for Change, Cool Food, Experts Grow and Jamie Oliver's Fifteen Cornwall Training Programme.

bartender and somellier

fistral beach hotel and spa

2009-7 - 2009-9 · 3 mos

I worked as a Bartender/Somellier at the Fistral Beach Hotel and Spa during my University Summer break.

communications assistant

isightcornwall

2016-6 - 2019-6 · 3 yrs 1 mo

At iSightCornwall I was responsible updating and maintaining the organisation’s website using the WordPress content management system, running email marketing campaigns using the MailChimp email marketing service and developing and running pay-per-click campaigns through Google’s AdWords service. I also managed the charities social media profiles and have experience in running Facebook advertising campaigns to build brand awareness, increase website traffic and increase online donations.

bartender

the sugarmill hotel

2014-12 - 2015-4 · 5 mos

* I joined the team at The Sugarmill Hotel in December 2014 whilst living in Australia on a Working Holiday VISA. * The Sugarmill Hotel is a Pub in the busy district of Kings Cross, Sydney. * As Bartender my duties included: * Taking food and beverage orders * Ensuring the premises were kept clean and tidy * Ensuring customers received the highest level of customer service possible * Handling money and processing customer credit/debit card transactions

events assistant

freedom events

2010-7 - 2011-8 · 1 yr 2 mos

* Freedom Events Ltd were the first company established to organise Stag and Hen Celebrations and have been in operation since 1996. * Freedom Events Ltd are an exclusive Stag and Hen weekend supplier to both lastminute.com and Alton Towers. They were also the first company in their sector to offer customers an online booking system and and individual payments for Hen and Stag nights. * As Events Assistant my duties included: * Acting as point of contact with both customers and suppliers once a booking had been placed * On hand to answer any questions or queries offered by the customer or the supplier * Involved a high level of telephone and e-mail communication with customers and suppliers * Ensuring all paperwork was kept up-to-date and that all customer payments were received by the deadline date * Assisting the ICT team with the development and improvement of the company website (www.freedomltd.com) * Searching for and approaching potential new suppliers

bartender and waiter

the st pirans inn

2003-1 - 2008-1 · 5 yrs 1 mo

I worked at The St Pirans Inn (Holywell Bay) between 2003 and 2008 during my school breaks. I originally assumed the role of Glass Collector however upon turning 18 was promoted to Bartender and Waiter.

bar host specialist

the scarlet hotel

2015-6 - 2014-9

* I began working at The Scarlet Hotel in June 2012 assuming the role of Bar Support. After several months working for the organisation, I was promoted to Bar Host. I then left the Hotel for 5 months to travel in Central and South America. * Upon my return, I re-assumed my role and after various training courses I was further promoted to Bar Host Specialist. I left the Hotel again in September 2014 to work and travel in Australia and New Zealand. * Upon returning from this trip I have taken up my previous role as Bar Host Specialist. * As Bar Host Specialist my duties include: * Taking food and beverage orders * Ensuring the premises were kept clean and tidy * Ensuring customers received the highest level of customer service possible * Handling money and processing customer credit/debit card transactions * Recording and monitoring end of day sales * Stock and inventory checks * Hosting various events and functions * Providing information and suggestions related to the products on offer * Pairing drinks with food

Education

institute of data & marketing (idm)

marketing

2015-1 - 2016-1 · 1 yr 1 mo

Discover how to apply key digital technologies, tools and techniques and successfully integrate them within the overall marketing mix to meet your objectives. *Plan the introduction of digital technologies and techniques for marketing that support business objectives *Apply the key technologies, tools and techniques of digital marketing to improve marketing effectiveness *Identify potential application of online marketing tools within the marketing communications mix *Continuously improve the contribution of digital technologies to your organisation

university of plymouth

travel services management

2008-1 - 2012-1 · 4 yrs 1 mo

Four-year BSc Tourism Management degree, incorporating a one year industrial placement (undertaken between the second and final years). 2.1 achieved. Topics studied in the final year include Contemporary Issues in Tourism, Crisis & Disaster Management in the Hospitality, Tourism & Events Industry, Business Strategy for Tourism & Hospitality, Leadership as well as a 9,000 word Honours Project investigating how the business community of Padstow (North Cornish Coast) perceive second home developments in the local area.