james ocak

Supervised team of seven with another manager ensuring delivery of media from our clients to our on-screen partners theatres. Monitored multiple stages of the creative lifecycle. Developed and reported operation metrics to all levels of stakeholders. Communicated and coordinated the facilitation of system enhancements and challenges through subject matter experience. Created and executed efficiencies to department processes.

Reported all sales and performance metrics/KPIs to regional/local sales leadership. Developed new reports to gain insights. Found new ways to connect to data systems enabling faster and more accurate reporting.

Customer Intelligence: Collaborate with sales, Operations, IT, and training groups to build data governance infrastructure for the company. Developing and strengthening auditing teams to ensure clean data assets. Develop insightful reporting structures to help sales leadership manage sales performance. Supervise team to assist with building and training data governance and to run daily auditing and reporting to stakeholders. Regular use and data scrubbing of Microsoft CRM. -Analysis/Analytics: Track sales pacing data for National, Regional, and Local business lines and report progress to sales leadership. Assist with commissions processes through split share and revenue tracking. Work with sales to develop targeted reports that lead to revenue growth and/or gap identification. Improve reporting through use of Excel, Power Pivot, Power Bi Dashboarding, and process mapping. Regularly communicate to stakeholders to answer questions regarding analysis and reporting.

National CineMedia (Movie Theater Network Advertising) Lead a subgroup of individuals specializing in reporting to upper management and sales teams. Assisted in raising team scheduling and QC accuracy levels to 96%. Successfully took on three regions in support of the ROC team and advocated for new team members. Continually foster relationships with internal clients to strengthen team visibility and work flow. Received the Employee of the month award twice in 2010

* Third Party Collections) * Created and proofed proposal requests with the Vice President of Sales to obtain new business * Gained additional market share with clients through performance analysis and reporting * Coordinated, published, and responded to client audits * Forecasted collection earnings with 96% accuracy * Created a client manual documenting all aspects of clients business * Wrote a successful business case "Client Relationship Management Structure Change" * Mentored administrative duties to 3 individuals * Client Manager All Star Award" recipient for 2007

Oversee the flow of media traffic throughout the creative process. Report aspects of the media operations group to company stakeholders. Troubleshoot program processes for efficiency opportunities.