james zalobowski

Currently a member of the Data and Analytics practice specializing in data-driven analysis, management consulting, and process improvement in the sales, marketing and operations functions. His primary industry experience is in technology and financial services.

Microsoft Projects: EPG Marketing Analytics: Created new FY17 Target model/tool for Marketing Pipeline, evaluating YTD data and reporting best practices for Rhythm of Business sales discussions. Supply Chain Analytics: Created PowerBI metrics and visualizations as part of a global dashboard implementation for executives to track the status of key parts of Microsoft's supply chain. Worked with business teams to scope relevant metrics, especially around tracking the efficacy of current inventory planning methods.

Worked with special projects team and internal consultants to develop and test phases of the company's first web-based engine for credit derivatives

* Sales Strategy: Led a team to identify statistical predictors of quality sales leads in order to improve lead management process using SPSS; analysis resulted in $35M in savings and additional revenue opportunities. * Business Development (M&A): Managed global counterparts and third party analysts to develop financials and business cases in support of major IBM divestiture worth $800M. * Organizational Development: Conducted interviews with first line IBM managers to create personas and career journey maps, in order to identify future opportunities to improve overall employee experience.

* Interned with former Countrywide business, focused on housing insurance and mortgage business after Bank of America acquisition * Developed and presented to senior leadership business cases for new insurance products and services, worth $50 million in revenues in 2011 * Served as liaison between IT and Operations for the Six Sigma pilot of a new program and tracking system designed to help financial institutions service foreclosures * Managed submissions for the 2011 project/budget planning process across four lines of business

* Project Management: Directed teams of up to 10 people to develop an outsourced HR benefits system servicing clients with an average enrollment of 20,000 people each * Project Management: Acted as an implementation SME, leading requirements and benefits modeling for large, national client populations. * Data Analysis: Modeled pension benefits and developed self-service options for employee groups of 5,000+. * Organizational Development: Led internal outsourcing pilot, facilitating communications between offices in the U.S. and India by training associates and managing projects during overlap hours * Teamwork: Coached new associates, and ran team-wide training events for colleagues and project leaders

Reviewed market research data to identify statistical correlations, and reported data trends for clients in the consumer product goods industry to senior management for use in client presentations

Honors: Patrick J. Waide, Jr. Award, for the highest level of achievement in major in the class of 2005, Honors distinction for senior thesis on business process outsourcing in the IT industry Activities and Societies: Sigma Iota Rho (international relations honor society)