James van der Weijden
Commercial Excellence & Business Performance Manager @ Goodpack
About
As a Business Excellence Manager within the management team at Goodpack EMEA, I bridge strategy, commerce, and operations to continuously improve our region. Starting my career at Goodpack in an operational role, I progressed to founding my own department and now leverage my broad experience to connect teams and drive cross-functional solutions.My strength lies in building practical solutions that deliver immediate value, always guided by the principle of "design by usage." I combine strategic vision with a hands-on approach, focusing on collaboration, structure, and measurable improvement. Whether optimising processes, enhancing commercial performance, or aligning teams, I turn vision into tangible results.I also apply this mindset outside of work. For the past 12 years, I’ve been a staff member at a scouting organisation, serving as a board member for the last three years and recently taking on the role of group chair. In a non-profit setting like scouting, you learn how to achieve meaningful outcomes with limited resources both financial and time-wise. It demands creativity, efficiency, and maximising the potential of people and assets.
Netherlands
Maastricht
Logistics & Supply Chain
Continuous Improvement, Budgeting, Product Analytics, Coaching, Business-to-Business (B2B), Analytical Skills, Business Process Improvement, Strategic Thinking, Department Management, Business Analysis, Team Leadership, Critical Thinking, Interpersonal Communication, Problem Solving, Business Intelligence (BI), Microsoft Power BI, Continuous Improvement Facilitation, Inventory Management, Lean manufacturing, Six Sigma
Experience

Technical Support
Maastricht Area, Netherlands
Providing support and advice on location. Addressing a broad spectrum of problems and questions ranging from very technical to simple levels, concerning operating systems, the office suite, consumer electronics, network settings and common issues involving pc’s, mobile phones and other electronic devices. This took place by home visits at private or business clients. One of the key aspects to this job is converting the consumer wishes into practical solutions.

Customer Service Representative
Maastricht Area, Netherlands
Providing product support for all the products made by Philips & Serving as an online shop agent: accepting orders, processing returns etc. Providing product support for Windows XP, 7 and 8, including all problems related the OS system itself as well as the office software suite.
James van der Weijden's Contact Information
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