james smereczynsky

* Maintained an adequate inventory of equipment on the customer’s premises (CPE) and other material for issue * Ordered materials based on determined material minimum/maximum order points to ensure proper inventory stock levels * Worked with Tech Ops each day to ensure that they were adequately supplied with cable and materials before running their daily routes. * Collected CPE, system equipment, and other supplies * Conducted regular equipment inventory counts * Prepared appropriate reports and inventory material requisitions in the inventory management system * Accurately input CPE and inventory transactions into appropriate database spreadsheets, billing systems, and, or information systems. * Processed repair orders for CPE and other electronics for shipment receipts from vendors, and maintained the appropriate logs and records. * Handled shipping and receiving responsibilities such as packing and preparing items for shipment, loading and unloading trucks, and inspecting and documenting received materials.

* Comcast/NBC Universal Alpharetta, GA * Contacted Customers with delinquent accounts and attempted to determine reason for overdue payment. * Arranged for debt repayment or establishes repayment schedule based on customers' financial situation. * Received payments and posted amounts paid to customer accounts. * Issued daily reports on the status of delinquent accounts and tracked collection efforts. * Performed various administrative functions for assigned accounts, such as recording address changes and purging the records. * Kept up-to-date on working applicable state and federal laws regulating collection activities. * Handled bankruptcy programs. * Processed and scheduled soft no-pays. * Issued workflows from customer service or agency issues. * Updated collection agency to remove accounts. * Other duties and responsibilities were assigned.

* Building Systems Network Inc., Gainesville, GA * Office Manager * Daily construction trade coordination and problem solving. * Construction site material ordering when needed. * Daily interaction with site supervisor providing reports on all current projects. * Responsible for all office duties and payroll. * Initiated the new hire process along with acquiring skilled labor. * Provided sales support along with calling and following up on all sales leads. * Contributed to marketing and advertising material has a sales support tool. * Continuous customer support during the construction process answered all questions and concerns which may be brought up during the building of a new home. * Worked along with company owners and contributed to the growth of a new company.

* 2000-2002 I.C. Intracom U.S.A. Inc., Oldsmar, FL * Computer Peripherals Sales Representative * Responsible for growth and maintenance of a 20k–25k database. * Extensive customer service. * Record keeping/filing. * Duties included calling on a database of customers, selling various computer parts. * Created specials for database of computer stores each month which were used has a sales support tool to sell our products nationwide. * Created monthly sales ads which were sent out to a data base of (200) customer’s each month.

* 1984-1999 Eaton Cutler Hammer/Westinghouse, Oldsmar, FL * Operator * Responsible for small and medium scale assembly. * Blue print reading. * Supervised daily inventory for one of three large buildings and entered data into computer system made adjustments to inventory when needed. * Utilized scanners and inventory control data sheets. * Shipping and receiving duties. * Training of new employees.