James S.
Creative Director @ Highspot
About
Visionary design leader with 20+ years of experience driving product design, modernizing design systems, and embedding customer-centric practices into global organizations. Adept at aligning strategy with business outcomes, improving usability in complex B2B SaaS environments, and fostering inclusive, high-performing cultures. Proven success guiding Fortune 500 companies — including Barclays, BMW, Elevance, KIA, The FA, McDonald’s, and Highspot—through transformation, storytelling, and integrated brand experiences. Skilled at leading cross-functional teams, mentoring creative talent, and embedding designthinking at the executive level to drive measurable impact.
United States
Seattle
Design
20/20 Design, Enterprise Solution Design, Distributed Teams, Neurodiversity, Branding, Managing Creative Teams, Creativity Skills, User Interface Prototyping, Strategic Account Growth, Human Computer Interaction, Brand Storytelling, Customer Insight, Workflow Design, Customer Driven Innovation, Creative Market Planning & Execution, Immersive Environments, Cross-Functional Team Building, Cross-functional Collaborations, Artificial Intelligence (AI), Figma (Software)
Experience
Creative Director
Highspot
Seattle, Washington, United States
Independent consultant | VP-level design leadership
Self Employed
Seattle, Washington, United States
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Brightenup
James S.'s Contact Information
Phone
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