James Rogers
Recreation Facilities Manager @ Evermore Orlando Resort
About
Recreation Manager @ Marriott International | Events and Activities Recreation Manager @ Marriott International | Customer Service and Operations Recreation Manager with real estate and education credentials As a Recreation Manager at Marriott International, I lead and plan efficient resort operations and oversee recreation, pools, and events that generate 60% increase in revenue year over year. I have over 10 years of hospitality experience and three years of licensed real estate experience, as well as a postgraduate certificate in education and a bachelor's degree in outdoor leadership and management. I am passionate about creating unique, fun, and educational activities for children and adults, as well as planning and executing events for large corporate groups. I have exceptional customer service and interpersonal skills, and I collaborate with cross-functional professionals of all levels and specialties to deliver an engaging, memorable, and exceptional customer experience. I also manage a team of 10 associates, and I am responsible for evaluating and analyzing participation rates, tracking and evaluating performance, preparing disciplinary paperwork and corrective action plans, and interviewing and hiring new associates. I am a critical thinker, a natural leader, and a confident communicator, and I always strive to improve processes and policies to ensure safety and quality standards.
United States
Windermere
Real Estate
Interpersonal Skills, Customer Service, Operations Management, Contract Negotiation, Data Entry, Customer Service Management, Analyze Information, Flexible creative approach, Safety Understanding, Customer-focused Service, Team Building, Team Leadership
Experience

Licensed Real Estate Agent
United States
Managing listing appointments and touring properties to prospective customers. Generate lists of properties based on buyer demands and requests using systems such as the Multiple Listing Service. Educating prospective customers about local laws and regulations. Preparing legal real estate documents such as sales contracts and listing agreements. Preparing and executing leases for clients renting condos, single family homes. Efficiently planning and integrating new customer prospecting campaigns. Working with customers and utilizing the MLS to find the perfect home that meets all the criteria that the customer requires. Successfully negotiating contracts with both sellers and buyer’s agents

Recreation Manager
United States
Leading and planning efficient resort operations and overseeing, Recreation, Pools operations and events that generated 60% increase in revenue year over year. Planning and executing events for large corporate groups. Creating unique themed and educational activities for children between 5 and 17 years old. Creating an effective schedule for associates that takes into account budget restrictions and operational needs. Evaluating and analyzing participation rates for events and activities. Tracking and evaluating associates performance and completing annual performance reviews. Interviewing and hiring new associates. Preparing disciplinary paperwork and corrective action plans for associates. Collaborating with peers and other departments, establishing relationships with new third-party vendors. Creating new and unique activities for adults. Enhancing the activities program from reopening after the COVID-19 lockdown. Managing a team of 60 individuals. Creating a cruise ship environment on land. Managing ordering and tracking of all inventories for the activities department.

Recreation Manager
Orlando
Creating unique themes and fun and educational activities for children between 5 and 17 years old. Creating new and unique activities for Adults. Creating and implementing new policies and safety procedures for the pool, activities and kids club operations for the resort. Managing a team of 10 people. Planning and executing events for large corporate groups Creating a cruise ship environment on land

Youth Activities Staff
Created unique themes and fun and educational activities for children between 3 and 17 years old. Paid attention to the emotional and behavioral health of up to 75 children in the kids club during activities. Led developmentally appropriate activities for children aged between 3-17 Planned and led games, reading and activities for groups of up to 75 children Guaranteed positive guest experiences and resolved all guest complaints. Took part in regular drills to be compliant with fire, hazard and safety guidelines and ensure the safety of all guests

Cover Supervisor/ Learning Mentor/ Teacher
St Augustin's RC High School
Blackburn, United Kingdom
Tracked class attendance and student progress. Applied progressive teaching principles to a class of 29 students. Directed group activities to promote immersive, interactive learning. Promoted learning by leveraging a range of traditional and modern strategies. Cultivated positive relationships with parents and students. Mentored, tutored, and instructed students in need of additional support. Used diverse technologies to help students grasp materials and enhance overall education. Kept classroom safe, organized, and clean. Contacted principal's office to handle safety and disciplinary problems. Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty.

Level 2 Teaching Assistant
Our Lady and St Johns RC High School
Blackburn, United Kingdom
Provided feedback on individual actions, behaviors and verbal responses. Observed and documented behaviors and actions. Performed student background reviews to help develop tailored lessons based on student needs. Coordinated with other teachers to help students in need of extra attention.

Learning Support Assistant
St Mary's College
Blackburn, United Kingdom
Helped students master learning concepts through one-on-one and small group tutoring. Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission. Provided feedback on individual actions, behaviors and verbal responses. Routinely met with students regarding in-class issues and learning interruptions to discuss solutions.
James Rogers's Contact Information
Phone
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