james mcalees

Predominantly in charge of servicing the needs of the international customers, colleagues and affiliated partners. Supervision of a team of nine, covering tasks such as picking, packing product with the highest importance placed on accuracy of every order. In charge of producing invoices and delivery documentation plus liaising with transport companies regarding the collection and delivery schedules. During my time with Vitaflo, I have also helped improve H&S, stock deliveries and rotation, as well as achieving the highest scores on internal audits.

Unfortunately after transferring to a document storage company, as a sales & marketing consultant, it was hit hard by the economic down turn and had to close its first facility in Scotland. During this period, I was unable to secure a full time contact and had to except short term contracts and agency work. I worked for various companies such as DHL (warehouse supervisor), Next (operations assistant/stockroom), City Link, as well as some voluntary work within the East Renfrewshire area. This enhanced my transferable skills and flexibility.

I was in charge of the allocation of 25 staff, materials and vehicles across the UK and Europe. servicing and maintenance of fleet vehicles, received and dispatched freight both nationally and internationally and took enquiries and set up calls for the sales team. Developed and managed the records management facility by generating new customers and increased services offered.

Responsible for the day to day running of the records management and crate hire facilities. Ensured all customer SLAs and requests were met with a constant focus on customer service. With a team of 15 staff and vehicles, I organised delivery and collections of documents and crates throughout Scotland and created the collection and delivery documentation for all the services provided to ensure accurate invoicing. Implemented and maintained accurate documentation and ensured all practices and procedures were met to comply with ISO accreditation

Duties include direct communication between various ships, owners, charterers, receivers, ship’s captains and port authorities to confirm accurate arrival and departure schedules of inbound and outbound ships. Arrange accurate staff cover for loading and discharging of the vessels and oversee all cargos to ensure no damages or losses occur during the process. Drawing up all mandatory documentation to cover all aspects of vessels requirements while at port e.g. waybills, statement of facts, stow plans, custom entries and permission to land letters. Liaise with the UK border agency and HMRC on behalf of the inbound crew. Other duties include: Liaising with harbour master to ensure a berth at port for the incoming ship; arranging for any necessary ship requirements such as fresh water, provisions, repairs and any medical assistance or storage bunkers if needed; conveying instructions to and from the ships owner; organising the necessary contacts with the stevedores and contacting the shippers and the receivers of the goods.