james malabanan

* Along with previous responsibilities, organize and coordinate large-scale webcasting events. * Manage 15-20 monthly events through communication with clients and their requests. * One-on-one, web event training to properly use our web conferencing products and services. * Coordinate webcast events with marketing staff to customize branded websites.

* Conduct large-scale operator assistance and 24hr conferences using web programs AVAYA and OCI. * Provide assistance for troubleshooting on web conferencing product for large scale 24hr conferences. * Conduct scheduling, producing, and editing 50-60 monthly web and audio recordings. * Provide ancillary services such as participation reports, poll results, and transcripts to clients. * Provide customer service to organization's potential and existing clients; as well as, resellers' clients.

* Liaison between owner and store. Oversaw operational procedures, research, troubleshooting, marketing and promotion, and customer relations. * Maintained high standards of quality and productivity to ensure ongoing business development and professional growth of staff. * Review inventory levels by identifying top sellers and slow movers to maintain proper balance of merchandise. * Analyzed and forecasted business trends to meet store needs. Worked with owners on merchandise flow and replenish inventory. * Liable for developing strong business relationships with vendors and customers. * Organized and catered to social events to promote business growth.

* Implemented visual merchandising and floor changes. Utilized floor set planning tool to effectively execute visual merchandising in windows and stores to highlight merchandise assortment and communicate brand identity. * Directed and executed all aspects of related store merchandising. * Supervised operational procedures. * Reviewed reports on a weekly basis to seek sales trends.

* monitor 5,000+ tech inventory on university campus * update and verify all license agreements, policies, terms and service documentation in relation to IT assets * supervise and train office staff of 8+ students * coordinate distribution, training and refresh events for all students, faculty, administrators & staff * submit and process charges on student and department accounts for equipment, damages, etc. * organize the buying, selling, donation & disposal of all old and new equipment * research new technology annually for campus wide upgrades * submit RFPs for large scale technology sales and purchases * Oversee special projects requested by departments with specific equipment in mind

Arup is the creative force at the heart of many of the world's most prominent projects in the built environment and across industry. We offer a broad range of professional services that combine to make a real difference to our clients and the communities in which we work. We are truly global. From 90 offices in 35 countries, our 12,000 planners, designers, engineers and consultants deliver innovative projects across the world with creativity and passion. Founded in 1946 with an enduring set of values, our unique trust ownership fosters a distinctive culture and an intellectual independence that encourages collaborative working. This is reflected in everything we do, allowing us to develop meaningful ideas, help shape agendas and deliver results that frequently surpass the expectations of our clients. The people at Arup are driven to find a better way and to deliver better solutions.

CERTIFICATE IN MARKETING, ADVERTISING, AND DESIGN