James Kinser

Solution Engineer @ Lumen Technologies

About

Telecommunications professional with extensive experience in selling and supporting a wide variety of both data and voice communications services and solutions. Experience includes utilizing a vast technology skill set in support of both wireless and inter-exchange carrier wireline solutions. Strong organizational and analytical skills. Excellent leadership and mentoring skills.

Country

United States

City

Prior Lake

Industry

Telecommunications

Skill

Wireless, VoIP, RFP, Telecommunications, M2M, Mobile Devices, 4G, Solution Selling, Unified Communications, Cross-functional Team Leadership, CDMA, MPLS, Managed Services, Cellular Communications, Enterprise Software, Mobile Technology

Experience

Solution Engineer

Lumen Technologies

2022-8 - Present · 4 yrs 2 mos

Minneapolis, Minnesota, United States

Responsiblity for analyzing customer needs and requirements through strategic discovery, utilizing technical thought leadership, discussing industry best practices, and presenting solutions to prospects and customers to achieve business requirements.

Solutions Engineer

Sprint

1998 - 2022-8 · 24 yrs

Minneapolis, MN

Provide consultative account support for a variety of clients; including Strategic (F100), Enterprise (F1000) and General Business (SMB) market levels. Responsible for pre-sales presentations, needs assessment, documentation of customer design, project management, implementation and post-sales phases of customer support. Provide technical support to customers in the use and design of Sprint’s wireless and wireline products in fulfilling their solutions needs and requirements. Impart technical knowledge and expertise to the sales teams via solutions training and demonstrations.

Solutions Engineer

Sprint

1998 - 2022-8 · 24 yrs

Technical Account Consultant

Sprint

1995-6 - 1998-6 · 3 yrs 1 mo

Technical Applications Consultant

Sprint

1995 - 1998 · 3 yrs

Bloomington, MN

Provide account support for a variety of customers, including mids, major and national market levels. Responsible for pre-sales presentations, order origination, project management, implementation and post-sales phases of customer support. Provide technical support to customers in the use and design of Sprint’s IXC products in fulfilling their telecommunications needs. Managed the allocation of Sprint resources to ensure meeting customer’s expectations with regards to the delivery and functionality of telecommunications services. Provide technical support and expertise to the branch through self-designed training classes and brown bag seminars.