james humberson

it manager

About

Detail oriented IT Manager with eight years experience in the gaming industry. Adept in researching and implementing information security solutions to meet the demanding needs of a fast moving company. Can manage unified threat management systems while researching potential new security threats. Able to juggle multiple responsibilities such as developing a company's security posture while handling security alerts and vulnerability assessments. Collaborates effectively with teams of all sizes and a strong self starter who can also work independently. Strong sense of responsibility and ownership of tasks. Utilizes free time to stay abreast of the ever changing security landscape.

Country

united states

City

albuquerque

Industry

computer games

Skill

ccna, mcp, comptia network+ certified, a+ certified, lightroom, portrait photography, event photography, wedding photography, photoshop, microsoft certified professional, information technology, photography, windows, servers, operating systems, windows server, networking, windows 7, cisco technologies, agile project management, jira, information security, network security, analytical skills, project management, security operations, security training, domain name system, cybersecurity, scripting, virtual private network, cisco systems products, linux, bash, powershell, python, vmware, security awareness, cloud security, pcap, incident response, security incident response, ips, ids, cyber, cyber defense, intrusion detection, host intrusion prevention, vm

Experience

information security analyst

qc games inc

2017-8 - 2019-4 · 1 yr 9 mos

it service specialist ii

electronics arts

2016-3 - 2017-8 · 1 yr 6 mos

* Promoted from IT Service Specialist I * Rolled out new network security hardware and server hardware * Configured VMware server with VM’s using Windows and Linux operating systems * Assisted security team with incident management when systems were compromised * Helped troubleshoot Tier 1 and 2 network issues * Setup and maintained DeployStudio server and update Mac security needs * Reviewed logs to find patterns and narrow down issues * Created internal Wiki pages with guides on common issues * Organized team efforts during projects to ensure efficient use of time * Established hardware builds for our site to optimize performance within budget * Tracked and distributed software licenses and hardware * Worked in Active Directory to grant and remove access for clients * Setup projects and configured accessibility within Jira * Managed Tier 1 and 2 desktop support team * Trained team members in Mac administration and networking

it service specialist i

electronics arts

2013-4 - 2016-3 · 3 yrs

* Setup new user accounts and configured access rights * Setup VPN accounts and walked clients through usage * Juggled multiple tasks and projects to ensure timely completion * Helped plan, implement, and troubleshoot the Office 365 rollout * Created, tracked, and responded to tickets using ServiceNow * Responded to after hours issues and setup on call rotation for team * Escalated issues as needed to ensure a swift resolution was found

it manager

armature studio

2019-4 - Present · 7 yrs 6 mos

network engineer

caltech

2007-8 - 2008-7 · 1 yr

Worked on servers running Windows 2003 and Windows 2000. Specialized in assisting banks both at their base locations and at their satellite locations. Created secured Cisco based networks. Influenced clients to renew service contracts.

intel os systems administrator

ibm

2007-4 - 2007-8 · 5 mos

Worked on servers running Windows 2003, Windows 2000, Windows NT, Novell and Linux Redhat. Participated in a team environment where initiative was a primary part in our success. Acted as a liaison between the client and my supervisors. Volunteered free time in order to assist my coworkers with excessive work loads.

it analyst

junction point studios

2011-9 - 2013-1 · 1 yr 5 mos

Tracked critical inventory with Spiceworks. Maintained and pushed out Windows 7 desktop images for users. Responded to and fixed user desktop issues. Updated, fixed and implemented Xbox 360, PS3, and Nintendo development kits. Calibrated and maintained critical monitors, televisions, and projectors.