James Graff

Commercial Construction Project Manager

 Onsite definition of scope of work necessary to provide results based change management and process improvement for a diverse range of clients in manufacturing, construction, food service and retail ranging from $1 million to $40 million in revenue.  Business change agent and turnaround specialist with responsibility for client management, forensic accounting of client financial position, business forecasts and pro forma, set up of managerial accounting metrics, staff development, , coaching, sales & marketing and execution of detailed project plan with quantifiable and measurable goals and targets.  Responsible for off site management of ongoing projects with specific financial and operational performance metrics that clearly defined success for the client. Selected and developed onsite personnel balancing staff skill set and client personality to achieve specified goals.

 Multi-unit responsibilities for food service and retail management of all franchise and generic food service to Disney employees at the Magic Kingdom. Managed client relations and directly managed and developed staff of 65 and 8 managers.  Complete P&L and budget and payroll responsibilities for 4 locations

 Corporate Staff position providing business change management and P&L oversight for underperforming franchise full service and quick service food service locations in airport, mall, travel plaza and stadium/arena locations.  Provided ongoing standards, management and training for locations across the country. Construction management and planning support for new opening service locations in airports and malls.