james fitzer

software engineer

About

Skilled site reliability engineer and software engineer Significant experience leading personnel in both civilian and military capacities, building trust and cooperation both within my organization and with partner teams, developing personnel and building high functioning, high performing teams. 17 years of total military service, including 12 years in leadership and management roles as a noncommissioned officer. Gearhead. Aviation enthusiast. Dad

Country

united states

City

dallas

Industry

information technology and services

Skill

servers, troubleshooting, windows server, security, sharepoint, vmware, technical support, networking, hardware, virtualization, leadership, information assurance, group policy, management, comptia security+, microsoft sql server, program management, vmware esx, project management, asp.net web api, angularjs, typescript, entity framework, c#, scrum, it operations, integration, requirements analysis, agile methodologies, agile leadership, team leadership, military leadership

Experience

reservist - drill sergeant, production company training nco, and other positions

united states army reserve

2007-8 - 2017-3 · 9 yrs 8 mos

* Responsible for the induction and training of new personnel. Trained approximately 240 personnel per 9 weeks. Responsible for the preparation of Noncommissioned Officers for attendance to Professional development courses. Supervised and trained personnel in over 50 tasks, and certified their performance. * Key Achievements: * Completed the Drill Sergeant School with outstanding performance near the top of the class. * Selected as Battalion Noncommissioned Officer of the Year. * Achieved CCNA Certification on the first attempt. * Promoted to Staff Sergeant ahead of peers. Responsible for 60 personnel per cycle, including training and performance evaluations, career management, and financial guidance for new personnel.

technical support specialist

leander isd

2007-12 - 2009-4 · 1 yr 5 mos

squad leader and team leader

us army

2000-6 - 2007-8 · 7 yrs 3 mos

sharepoint online site reliability engineer

microsoft

2013-11 - 2018-8 · 4 yrs 10 mos

lead system engineer iii

uicgs / bowhead family of companies

2011-4 - 2013-11 · 2 yrs 8 mos

help desk technician ii

radio free asia

2010-6 - 2011-4 · 11 mos

* Responsible for day to day user support, diagnosis of wide range of hardware and software problems. Managed users, groups and permissions. Performed troubleshooting and repair on a variety of Windows 7 and Windows XP workstations. * Key Achievements: * Responsible for the creation of SOPs related to the troubleshooting and maintenance of a company internal TV streaming server. * Conduct user training in a challenging environment where English is a second language for the majority of the workforce. * Creation and implementation of removable storage policy, and administration of the DeviceLock server. * Built initial test network for OS X integration, to include integration with AD, management of OS X clients / server, configuration of OpenDirectory policies, and testing of all company software and workflow.

software engineer

oracle

2018-9 - Present · 8 yrs 1 mo

Building tools, web services, and integration to automate security tasks, including code analysis and software supply chain vulnerability tooling. Doing what we can to make it easier and less cumbersome for developers to write quality code.

Education

web development

2017-1 - 2017-1 · 1 mo

us army nco academy

leadership

2000-1 - 2012-1 · 12 yrs 1 mo

Courses taken include Warrior Leaders Course, Infantry Advanced Leader's Course, and the Drill Sergeant Course

american public university system

management

2006-1 - 2009-1 · 3 yrs 1 mo

american public university system

computer and information systems

2010-1 - 2015-1 · 5 yrs 1 mo

Program complete, degree conferral Aug 2015. Capstone project, "Agile Information Security: Using Scrum to Survive in and Secure a Rapidly Changing Environment"