James Deschambault
Duty Manager @ Courtyard by Marriott Ottawa Downtown
About
My name is James Deschambault and I am a fourth year student in the Bachelor of Hospitality and Tourism Management program at Algonquin College. I have learned a great deal throughout my program and in my years of experience in the hotel industry. I am eager to further apply my knowledge and experience in the workplace. Currently, I am proud and excited to be a part of the Les Suites Hotel team were I strive for excellence and go above and beyond for our guests.
Canada
Ottawa
Hospitality
Strong interpersonal skills, Excellent salesmen with a flair for customer service
Experience
Duty Manager
Courtyard by Marriott Ottawa Downtown
Ottawa, Ontario, Canada
Front Of House Manager
The WORKS Gourmet Burger Bistro
Ottawa, Ontario, Canada
Switchboard Operator, Front office Associate
Les Suites Hotel Ottawa
Ottawa, Canada Area
Doorman, Valet
Westin Hotels & Resorts
Ottawa, Canada Area
• Greet and welcome all guests as they enter the driveway as per Westin Brand Standards. • Assist both arriving and departing guests with baggage handling while maintaining a high degree of professionalism and efficiency. • Excellent knowledge of Ottawa, sites and attractions. • Direct traffic flow and park guest vehicles in a responsible manner.
Front Office Associate, Night Auditor
Capital Hill Hotel & Suites
Ottawa, Canada Area
• Perform duties of a Guest Receptionist • Balance all restaurant and in house accounts • Prepare reports and registration forums for guests and employees • Segregate account receivable postings and revise guest accounts • Backup the front desk reservation system • Provide Valet service when required
Front Office Associate
Crescent Hotels & Resorts
Ottawa, Canada Area
•Reservation agent responsible for individual and group bookings on the reservation system "Opera" •Maintain an organized and clean front desk to ensure a smooth check-in and check-out for guests •Multi-task switchboard and reservations during time periods of high volume •Control centre for passing requests and messages quickly and accurately between departments •Responsible for cash float, billing, price adjustments and credit card authorizations through Vin Credit card system •Take care of all guest requests, complaints and inquires
Education
Algonquin College of Applied Arts and Technology
James Deschambault's Contact Information
Phone
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