James Daly

Technical Account Manager / Product Specialist @ Ceetak Ltd: Sealing Solutions

About

As a customer facing Technical Account Manager with a solid foundation in the sealing industry, I bring over ten years of experience, with expertise in aerospace, defense, motorsport, oil and gas, industrial processes, and valves. My career started as an Application Engineer, and for the past three years, I have transitioned into account management, where I handle over £1 million worth of account sales. My role involves being the key contact for customers, managing engineering projects from enquiry through to delivery, and liaising with internal teams to address customer queries and quality issues. I take pride in helping customers overcome engineering challenges with our solutions. I am passionate about creating data-driven strategies that drive brand growth and engagement. Looking ahead, I am eager to take on more project management challenges, particularly in complex engineering projects, and to continue organizing supply agreements with key customers. Let's connect and explore how we can collaborate!

Country

United Kingdom

City

Knowle

Industry

Mechanical Or Industrial Engineering

Skill

Quality Assurance, Cross-functional Collaborations, Material Specification, Sales Strategy, Business Development, Solutions Engineering, Customer Relationship Management (CRM), Project Management, Account Management, Microsoft Office, AutoCAD, Solidworks, Microsoft Excel, Microsoft Word, PowerPoint, Engineering, Teamwork, CAD, English, Mechanical Engineering

Experience

Technical Account Manager / Product Specialist

Ceetak Ltd: Sealing Solutions

2021-11 - Present · 4 yrs 11 mos

- Serve as the primary contact for customers, visiting to site, managing queries and quality issues. - Oversee engineering projects from enquiry to delivery. - Collaborate with engineering and quality teams to create proposals. - Conduct business development activities, reaching out to potential clients who may benefit from our products. - Set pricing for customers and manage over £1 million in account sales. - Industries: Aerospace, Defense, Motorsport, Oil and Gas, Industrial Processes, Valves.

Applications Development Engineer

Distrupol

2021-4 - 2021-10 · 7 mos

- Helping to specify correct materials suitable for the application, directly with product designers and manufacturers. - Working directly with moulding companies to improve plastic material processing, and troubleshoot bad processing to improve efficiency and product quality. - Conducted business development activities to boost plastic material sales, and find new applications for our materials.

Applications Engineer

Trelleborg Sealing Solutions

2014-11 - 2021-4 · 6 yrs 6 mos

Providing technical solutions directly to customers, and supporting account managers with technical sales for sealing solutions. This includes writing technical reports for new projects and analysis on used products while using FEA to support our proposals. - Working with the companies largest key accounts to help provide technical support and propose new solutions. - Reviewed customer applications and specified suitable sealing solutions. - Collaborated with account managers and product engineers across manufacturing sites. - Ensured project schedules were met and designs were appropriate.

Trainee Applications Engineer

Trelleborg Sealing Solutions

2014-11 - 2014-11 · 1 mo

Solihull

Education

The Manchester Metropolitan University

Mechanical Engineering

2011 - 2014 · 3 yrs

Graduated summer 2014 with a 2:1, my modules studied for each year were: Third Year: Individual Project Design Stress and Structural Analysis Heat Transfer and Fluids Second Year: Vibration and Control Advanced Mechanical Science Design and Modelling Management and Professional Skills First Year: Mechanical Science 1 Mechanical Science 2 Engineering Skills Design and Manufacture