James Chien

• Lead market analysis & business development for Taiwan & South East Asia with a focus on recycled materials (PCR/PIR) and circular economy • Provide feasible solutions based on material cost, production efficiency, and physical property requirement with suitable polymer bases, such as PA, POM, PC, PBT, PPS, LCP… etc. • Generate sales forecast and business strategies based on market intelligence and competition analysis for different product categories • Responsible for regular business update with DuPont and Celanese team • Provide business consulting for public listed chemical company in Taiwan

• Led a sales team of ten achieving $1.3m revenue growth for three consecutive years while increasing the chemicals market share from 25% to 52% in a highly competitive market • Initiated new product introduction projects to increase the overall profit margin while fulfilling customer needs for innovation & green • Reduced product cost by 3% through simplifying product portfolio, improving forecast accuracy, and reducing inventory turnover days with supply chain and manufacturing department • Guided customers on how to improve production efficiency and reduce waste based on a continuous improvement mindset, boosting customers’ production efficiency by 7%~10% on average • Coached sales team members as a department seed trainer for sales excellence program

• Led a team of four to perform technical service and business development • Attracted new customers in China and Southeast Asia through introducing advanced technology with lower production cost; Generated new business of $100k

• Generated comprehensive evaluations of the manufacturing process, manpower, machinery, and material to support senior management in CAPEX decision-making • Designed a labor cost benchmarking tool to guide production lines to meet the labor cost standard • Led a team of five to perform production data collection, validation and line audit in LEAN implementation • Optimized project workflows by analyzing and prioritizing key tasks and eliminating non-value-added steps

• Responsible for AOP data input verification, such as material consumption, production capacity, and manpower... etc. • Led line audits and initiated cross-functional productivity improvement projects, improving line efficiency by 9% annually. • Responsible for internal Six Sigma projects and Quality Circle activities' outcome validation • Participated in technical data digitalization project, and was responsible for data accuracy validation • Responsible for product cost calculation and evaluation of Activity Based Costing Project implementation

• Led a squad of 50 soldiers to conduct supply planning for battleships • Participated in digital system design for spare parts inventory management