james blackmore

* Be accountable for the overall commercial performance of your store. Delivered 10 KPIs on a monthly basis & supported team to achieve top line numbers * Get the best out of every team member by listening, coaching, supporting and developing them through 1-2-1 development and mentoring. Conducted regular performance reviews to identify further training requirements. Identified staff with management potential and developed to enable their progression * Carried out and documented performance appraisals and disciplinary procedures * Deliver a brilliant customer experience and to improving customer loyalty making sure our service never dips below sensational * Stay up to date with our products and make sure your team have the support, tools and information they need to maintain their own knowledge * Look for ways to ways to reach out and connect with the local community

Athona specialises in placing high-calibre, compliant hospital doctors, education candidates, health professionals and nurses into some of the UK's most sought-after jobs. We pride ourselves on our knowledge of the medical, education, health and nursing marketplaces and train our consultants to offer expert advice within specific specialties. We have dedicated teams of recruitment consultants for each specialty and Athona's expertise, combined with a commitment to deliver first-class support to candidates and clients, makes us the agency of choice for healthcare and education professionals. Visit www.athona.com for more information or call 01277 217777.

11 A*-C at GCSE level