James Berg
Global Account Manager @ UNIQUE Logistics International
About
Currently, I am a Global Account Manager with Unique Logistics Intl, a leading provider of global freight forwarding and logistics services. In this role, I am responsible for developing and executing sales strategies, managing key accounts, and expanding the company's market share and revenue. I also collaborate with internal and external stakeholders to ensure high-quality service delivery and customer satisfaction. My mission is to drive growth and innovation for Unique Transportation and its customers, using my MSBA in Operations and Logistics Management from The Ohio State University Fisher College of Business and supply chain experience.
United States
Columbus
Logistics & Supply Chain
Thinking Skills, Data Analytics, Responsiveness, Account Planning, Business Reviews, Standard Operating Procedure (SOP), Organization Skills, Strategy, Relationship Building, Team Management, Strategic Partnerships, New Business Opportunities, New Business Development, Lead Generation, Gross Profit Analysis, Customer Satisfaction, Contract Negotiation, Business Planning, Logistics Management, Continuous Improvement
Experience
Global Account Manager
UNIQUE Logistics International
Columbus metropolitan area, Ohio, United States
Sales Director
Speedmark Transportation
Columbus, Ohio Metropolitan Area
Sales Manager
DSV - Global Transport and Logistics
Columbus, Ohio Metropolitan Area
International Business Manager
All-Ways Forwarding
Miami, Florida, United States
Business Unit Sales Manager
Panalpina
Miami/Fort Lauderdale Area
Achievements • Presidents Club 2014 • Won, Implemented and Managed Sony Mobile Global AFR program 2014-present • Regional Key Account Manager Canon Americas Responsibilities • Developed pipeline and generated business with assigned SME clients and targets in line with the sales plan • Assured successful client implementation of all awarded new business (SOP etc) • Acquired client and target information, maintained CRM • Demonstrated expertise and professionalism in all customer contacts, understanding of customer requirements, analysis and resolution of problems and complaints
Multiple Roles - Regional Customer Manager, General Manager, Transportation Manager
DHL Supply Chain
Plantation FL
(3/2000 to 3/2013) DHL / EXEL - MULTIPLE ROLES AND LOCATIONS: (1/2011 to 12/2012) EXEL GENERAL MANAGER, Canon FTZ, BMW Miami FL (3/2008 to 1/2011) DHL GLOBAL CUSTOMER SOLUTIONS, REGIONAL MANAGER Plantation FL (11/2007 to 3/2008) DHL GLOBAL CUSTOMER SOLUTIONS PROGRAM MANAGER Plantation FL (9/2003 to 10/2007) EXEL GENERAL MANAGER, Miami FL / Southaven MS / Bolingbrook IL (12/2001 to 9/2003) EXEL OPERATIONS MANAGER Multiple Locations, NY, CA, VA (3/2000 to 12/2001) EXEL TRANSPORTATION MANAGER - Groveport Ohio
FAC Coordinator
XPO
Colombus Ohio
7/1996 – 3/2000 CONWAY CENTRAL EXPRESS COLUMBUS, OH FAC (BREAKBULK) COORDINATOR • Coordinated operation of 80 hourly employees including clerks, drivers, dock workers and 3 Operation Supervisors in a fast-paced breakbulk operation which processed and achieved overnight ground delivery of 2 million pounds of LTL shipments daily. • Developed dock setup optimization model which reduced cross dock handling by 20% and reduced material handling labor cost by over $70k annually at the Columbus hub. • Initiated a continuous improvement program which achieved dramatic gains in facility productivity, on-time delivery, material handling accuracy, claims reduction and safety performance.
Operations Supervisor
American Freightways
Canton, Ohio Area
6/1994 – 6/1996 AMERICAN FREIGHTWAYS OPERATIONS SUPERVISOR • Recruited, trained and developed drivers, dock associates and clerical associates in startup operation. • Supervised inbound, outbound, local city dispatch and linehaul phases of a 32 door, 35 driver, $70K per day LTL freight operation
Operations Supervisor
Central Transport
4/1993 – 6/1994 CENTRAL TRANSPORT OPERATIONS SUPERVISOR DAYTON & TOLEDO, OH • Supervised Chrysler Jeep dedicated account to provide inbound material consolidation and JIT delivery for Jeep’s 2 plant, 11 dock production operation. • Interacted with key suppliers in tracking and expediting critical parts shipments. • Dispatched union drivers for local LTL pickup and delivery.
Operations Supervisor
UPS
Columbus, Ohio Area
2/1987 – 11/1990 UNITED PARCEL SERVICE OPERATIONS SUPERVISOR • Trained and managed teams of 6-8 hourly employees in a fast-paced environment while processing up to 10,000 outbound shipments daily. • Twice recognized as Employee of the Month • Twice recognized as Supervisor of the Month
Education
The Ohio State University Fisher College of Business
Operations and Logistics Management
MASTER OF SCIENCE IN BUSINESS ADMINISTRATION Operations and Logistics Management, June 1999 GPA: 3.66 /4
The Ohio State University Fisher College of Business
Production and Operations Management
James Berg's Contact Information
Phone
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