James Shin

• Led teams of over 500 remote AI trainers and QA analysts, managing high-performance campaigns that delivered the highest gross margins across all Invisible Model Building accounts. • Collaborated with engineering and product teams to develop scalable client solutions, including synthetic question generation, auto-validation tools, model evaluation pipelines, and custom AI training workflows. • Acted as the primary liaison between clients and researchers during weekly business reviews, aligning stakeholders across client services, product, and engineering to accelerate platform development and delivery. • Partnered with the central business operations team to enhance Model Building offerings by providing strategic recommendations and best practices on hiring, onboarding, team structure, and platform improvements. • Directed quality efforts for STEM-focused chain-of-thought reasoning and outcome-based Q&A training campaigns, maintaining a quality pass rate above 90% throughout the project. • Reduced multi-turn SFT + RLHF data slippage at the campaign level from 20% to 3% through the development of new in-platform features and process optimizations. • Designed and launched a global hiring and onboarding program for Master’s and PhD-level STEM AI trainers in Math, Physics, Chemistry, and Biology.

• Led hiring, onboarding, and learning and development efforts for Radicle's Network and Research & Insights teams, achieving over 50% reduction in employee onboarding times and maintaining 100% employee retention within the Network team • Developed a proprietary platform leveraging large scale public and private datasets to identify experts for Network and Research and Insight customers, reducing search turnaround time by over 200+ hours per month • Transformed Radicle’s data infrastructure and utilization processes, resulting in a centralized AI/ML powered knowledge management system, achieving an 80% increase in company search relevancy and accuracy, and reducing analysis time by over 90% • Optimized Radicle’s technology and data stack, reducing Network’s fixed operating costs by over 35% • Led the successful development and launch of Radicle's B2B surveys, expert calls, and Exsight offerings (https://www.exsight.xyz/)

• Designed, led, and presented end-to-end custom research projects, including hypotheses validation, market/thematic landscaping, market sizing, product positioning, and competitive intelligence assessments • Managed relationships with senior leaders at Fortune 500 innovation groups (Citigroup, HP, Nestlé, USAA), achieving top quartile manager rankings based on project NPS scores and peer reviews • Guided strategy and innovation initiatives for research projects focused on disruptive products, services, and technology impacting the computer hardware, financial services, insurance, CPG, and healthcare sectors

• Orchestrated product/market fit discussions and conducted comprehensive market landscaping studies • Played a pivotal role as a founding team member, contributing to the establishment of business operations procedures and marketing materials

• Conducted research and development for commodity-linked products and multi-asset derivatives strategies • Directed annual and interim commodities portfolio target weight generation for Gresham’s $8B+ Tangible Asset Program Funds • Led R&D, and directed a cross-functional, multinational team to publish the Gresham/Caixin Chinese Commodity Index, which has now become the leading long-only benchmark for China’s commodities futures markets (Bloomberg ticker: GRESHCCI) • Co-developed Gresham's Commodity Multi-Strategy Fund from proof of concept to securing $30 million in seed funding • Prepared and presented firm-wide marketing materials for institutional investors, new strategy RFP’s, and board level presentations

• Traded derivatives products and managed short-term systematic trading strategies for $2B+ CTA hedge fund across 33 futures markets and 6 major G10 currencies • Lead trader and systematic risk manager during NY market hours

• Conducted discretionary trading of index, currency, and fixed interest futures