Jamaldeen Lawal

Coordinated cross-functional teams, including developers, support teams, and external vendors, to successfully launch an ERP product on schedule and within the allocated budget. Collaborated with stakeholders to gather feedback and ensure continuous improvement of the ERP product, resulting in a 95% customer satisfaction rate. Conducted user feedback surveys and analyzed the data to identify key areas of improvement, resulting in a 15% increase in overall user satisfaction.Conducted quarterly user feedback surveys and analyzed the data to identify key areas of improvement, resulting in a 15% increase in overall user satisfaction.

Transformed Athaqofy Hajj & Umrah Services by implementing innovative strategies, resulting in a 40% increase in customer satisfaction by leading a cross-functional team to streamline processes, reducing service delivery time by 25%. Drove revenue growth of 30% through the expansion of service offerings and strategic partnerships within the religious tourism sector. Customer orientation sessions, resulting in a 20% increase in customer satisfaction. Designed and launched bespoke tour packages that led to a 25% boost in sales and a 30% increase in positive customer feedback.

Led a science to business initiative, developing and implementing programs that successfully connected 50+ science professionals with business opportunities. Amplified S2B Nigeria's reach by implementing a targeted social media strategy, resulting in a 50% increase in online engagement and a 20% growth in membership which dovetailed into the S2B community platform positioning it as a thought leader in linking science to business within the Nigerian context. Led engaging monthly sessions at S2B Nigeria, driving thought leadership and knowledge exchange. Boosted session attendance by 30%, creating a vibrant community for professionals passionate about science-to-business connections. Orchestrated dynamic fortnightly Twitter Spaces conversations, garnering a 50% growth in audience participation.

Spearheaded the strategic planning of major hotel renovation and expansion projects, contributing to a 30% increase in overall hotel capacity and revenue. Led a multidisciplinary project team, providing clear direction, motivation, and mentorship, resulting in enhanced team cohesion and increased productivity. Played a pivotal role in securing additional parking spaces for the hotel through critical thinking and continuous communication with the Engineering team. Developed and implemented a customized Google Sheets template upon the launch of the hotel by to replace the need for expensive software solutions allowing the hotel to allocate resources more effectively in other critical areas of operation. Coordinated hiring, recruitment and training strategies to build a successful administrative team.

Designed UX product and service solutions to meet business goals. Created models and prototypes for pre-implementation testing. Adapted designs to suit diverse browser and device requirements. Evaluated user experience data to enhance current and future products. Led user experience research projects to aid development planning.

Oversaw a multimillion-naira renovation project that revitalized the Stanford Hotel, resulting in a 40% increase in guest satisfaction scores. Spearheaded critical pre-installation meeting with contractors, subcontractors, and key stakeholders, skillfully negotiating to optimize project progression and ensure efficient execution. Demonstrated exceptional negotiation skills by collaborating with building owners, property developers, and local authorities, consistently delivering completed projects within tight time constraints. Directed targeted renovations, achieving a 30% return on investment through increased room bookings and positive brand perception.

Planning and Organization of classrooms, resulting in a consistently positive and enriching learning environment. Collaborated seamlessly with fellow educators to analyze data and craft effective instructional strategies, driving the achievement of student learning goals. Crafted quizzes, tests, and examinations that accurately assessed students' grasp of the material, providing valuable insights into their educational progress. Played an integral role in the evaluation and enhancement of elementary school programs through collaborative efforts with teachers and administrators, contributing to program effectiveness. Fostered strong partnerships with parents and guardians through regular meetings to discuss students' academic and personal growth, ensuring open and constructive communication.