
jake spurgeon
brand manager
About
www.jake-spurgeon.com | Texas Creative graduate | M.A. in Advertising at UT in Austin | B.A. in Corporate Communication (minor in Web Design) from Lamar University.
united states
austin
hospitality
social media, microsoft office, interpersonal communication abilities, advertising, public relations, press releases, media planning, research planning, communication, oral and written communication skills, indesign, photography, corporate communications, newsletters, copywriting, customer service, public speaking, powerpoint, microsoft word, event planning, microsoft excel, art direction
Experience

brand manager
sheets & giggles™

creative strategist
socialwithin
* Lead creative strategies for multiple accounts. * Analyze account performance. * Idea conceptualization. * Copywriting and editing. * Creation and revision of video and image assets. * Analyzed account performance and created A/B testing modules in collaboration with Account Managers and Creative Strategists. * Cultivated client relationships through collaboration, on-boardings, and strong performing creative content. * Created and lead an Internal Culture Committee tasked with finding solutions for short and long-term workplace challenges. * Demonstrated creative leadership through developing processes, structure, interviewing talent, and representing the creative department in leadership discussions.

sales marketing coordinator
hyatt regency austin
* Create in-house design & copy collateral for promotional using while adhering to brand guidelines. * Create direct-to-consumer design & copy collateral to gain business as well design assets for events held throughout the hotel. * Assist managers by creating and designing proposals, contracts, unique pieces of collateral to create deeper, personalized connections with clients. * Assist managers & hotel leadership in setting up client site visits - including amenities, room inspection, travel accommodations, and more. * Standard clerical office duties & guest satisfaction.

sales administrative assistant
hyatt hotels corporation
See Above [Marketing Coordinator]

copywriter
socialwithin

starbucks barista
hyatt regency austin

guest service representative
holiday inn
* In charge of entire hotel between hours of 12AM * 8AM. * Nightly settlement of daily credit card transactions. * Checking for mistakes involving credit cards, cash and owed balances for all rooms. * Organization of paperwork. * Booking reservations in person and over the phone. * learning booking & room management system. * Customer Service and satisfaction (including the handling of standard and unique discrepancies).

box office and concession worker
showbiz cinemas
* Selling tickets in box office. * cleaning and organization of concession and box office area. * handling money and making cash and credit card transactions. * stocking and counting inventory each shift. * opening and closing of concession stand. * customer service and satisfaction

book seller
books a million
* Bookseller: * Standard register duties * Customer service * promoting and selling the store discount card, as well as staying updated on the latest books and movies. * Barista: * Preforming tasks to open and close the cafe. * Making drinks and preparing bakery food items (coffee, tea, smoothies, cheesecakes and sandwiches * Working with other baristas * Training new baristas * Recording all cafe waste. * Recording of all cafe related activities or issues for shift to shift communication. * Keeping the cafe and surrounding areas clean and well stocked of napkins and other related items. * customer service and drink recommendations * standard register duties.
Education
lamar university
little cypress - mauriceville high school
lamar university
advertising
Activities and Societies: American Advertising Federation Member
the university of texas at austin
advertising
Activities and Societies: Texas Creative Sequence, Advertising Honor Society, Advertising Graduate Council
jake spurgeon's Contact Information
Phone
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