Jakeia Kitchens

• Assisted in developing the Direct Material practice for RiseNow, contributing to standardized methodologies, best practices, and tools to ensure efficient client delivery and successful system adoption. • Created a Source-to-Contract (S2C) playbook to guide a global client in implementing the system for the North America region, ensuring alignment with regional standards and streamlined adoption. • Partnered with global clients as a subject matter expert, providing insights and guidance to improve implementation outcomes and ensure alignment with industry best practices. • Certified Jaggaer Direct Materials Consultant, demonstrating expertise in sourcing processes, system configuration, and client delivery best practices.

Client: PepsiCo • Gather user stories from client sites and provided 6 configurations suggestions to leadership team. • Supported warehouse transactions including inventory adjustments, cycle counts, and stock corrections • Created 25 process documents which cover the steps for the SAP EAM/MM processes in SAP Fiori. • Schedule knowledge transfer sessions with team members which improved onsite support for end users. • Implemented a weekly report to highlight the team’s accomplishments on site to client leadership team. • Resolve errors in SAP Fiori such as indirect procurement, goods movement, task list, PM plans, etc

Client: Coca-Cola ● Independently resolved 20–25 daily SAP service tickets, diagnosing root causes and delivering solutions aligned with SLA targets ● Collaborated with business and IT teams to troubleshoot PTP, logistics, and integration issues across SAP environments ● Supported SAP ECC and S/4HANA systems, handling incidents, enhancements, and stabilization activities ● Configured and supported PO, STO, and pricing procedures including access sequences and condition logic ● Investigated and resolved procure-to-pay workflow errors, goods movement issues, and master data discrepancies ● Monitored EDI and interface processing and coordinated resolution with technical teams ● Authored documentation clarifying incident vs enhancement workflows to improve ticket accuracy ● Developed test plans and executed functional testing using HP ALM ● Trained new consultants on SAP MM support procedures and troubleshooting methodology

Create over 300 purchase orders for 500 stores using JDA and Unity Enterprise on a daily basis. Work to reduced excess inventory and freight cost by transferring product internally. Pro-activity communicates with branch managers if orders are delay due to order constraints. Communicate to sourcing team when potential for business with new vendor or new product. Engage with customers, vendors & cross-functionally with internal team members via phone and email. Assist store manager with special projects such as, rebate, early deliveries, and product promotion. Analyzed forecast for vendor rebate program using pivot tables and vlookups in Microsoft Excel. Create standard of procedures for JDA process so buyers can edit replenishment schedule.

Created purchase orders through SAP using demand planning data to establish proper order quantity. Handled over $5 million of inventory parts while changing ordering parameters to reduce inventory. Reduced power sports excess and obsolete inventory by $1 million within 9 months. Created monthly inventory presentation for higher management to demonstrate the ways I manage inventory and cash that is delegated to my specific inventory. Scheduled deliveries for aftermarket kits. Supervised and prioritized the order for kits to be built. Create and analyze the daily Fill Rate report and communicate to buyers if they should expedite or order more materials. Monitored 80 suppliers’ performance using on-time delivery metric to ensure service improvement. Resolved account payable discrepancies and follow up with suppliers to ensure payment is completed. Relayed ETAs to sales while working with vendors to expedite materials that has low stock. Worked with sourcing for new product launches & demand planned all materials for the new product. Worked with operation manager to solve issues and initiated meetings to create better process to improve efficiency and productivity with kitting group.

Analyzed 25% of 718 data points specifically for Dollar General, Family Dollar, and Dollar Tree. Contacted 178 drivers to receive feedback for the reasons for leaving Werner Enterprises. Implemented new process for the “Return to Works” program in AS/400 for leave of absence drivers. Evaluated regional drivers and trucks accounts that were not reaching goal. Researched competition’s drivers compensation and compared them to Werner Enterprises. Discussed plans to implement raises for those accounts in order to increase driver retention. Build loads using the AS/400 system during “Customer Service Management” shadows. Collaborated with other interns from other departments in order to create a recruitment video.

Reported teams sales and cold calls and opportunities into Netsuite; Managed a team of three people. Sold $10,760.00 worth of University Directory advertisements in 12 weeks. Attended the Sales Foundation Academy in Chapel Hill, NC in May 2014. Learned the general marketing and business technique, the sales process, and product presentation. Negotiated contracts prices with business owners/managers. Profiled prospective customers. Responsible for all sales in territory and did at least 30 cold calls in person all potential customers. Scheduled meetings to discuss the product. Uncovered needs in order to make advertisement recommendations for the business.