Jake M.

Maintain, install, update, and secure both unclassified and classified network environments using a wide range of Cisco products: Cisco IOS, routers, Layer 2 switches, Access Layer switches, ISE, Firepower, and ACI. Manage critical network components: F5, Palo Alto, VMware NSX, SPLUNK, and collaborate with other departments to identify and develop workflow requirements using ServiceNow system to implement and track changes or modifications. Configure and reconfigure network applications, maintain LAN/WAN environments, manage network security, and process IT service requests and trouble tickets. Perform DISA Security Technical Implementation Guide (STIG) validations, cable management, and proof of concept testing before implementing new equipment into the production networks. Utilize ACAS, Firepower, and ADSM to monitor security postures. Create and maintain network diagrams using Microsoft Visio application and Standard Operating Procedures. Manage the lifecycle of network devices and provide End of life / end of support prior to equipment expiration. Provide a comprehensive monthly status report on tasks assigned and performed to the Contracting Officer's Representative (COR). Work after-hours and weekends on occasions supporting both scheduled and unscheduled service interruptions, ensuring continuous network operation and its security. Implemented extension of classified network at layer 2 using KG-175 Flex and developed an SOP for future reference. Renewed CCNA, Cisco CyberOps Associate, CompTIA Network + & Security + certifications.

Provide on-site and remote technical support for the U.S. Indo-Pacific Command Deployable Joint Command and Control system. Support includes hardware and software technical support, site and system setup, Information Assurance Vulnerability Alert/Patch Management, and system sustainment. Network engineer responsibilities consist of providing technical guidance, network design and implementation, firmware upgrades, network modifications and configurations: multi-cast, L2/L3, access control lists, QoS, and network monitoring. Troubleshoot Cisco Call managers, routers, switches, and virtual Palo Alto firewalls. Provide users network connectivity onto classified and/or unclassified networks: NGO, NIPR, SIPR, CENTRIX(s) and JWICS systems allowing voice, VTC and data. Manage the implementation and configuration of Voice over IP/Voice over Secure IP (VoIP/VSoIP) systems via the Cisco Call Managers and implemented changes directed by the DISA's GAAs. Apply system updates and patches for all network equipment to remain DISA STIG and compliant. Configure and maintain transport connectivity tunneling to DISA Teleport CT network providing classified and unclassified networks. Create, modify, and/or delete admin accounts via Active Directory allowing RADIUS functionality to log administrator actions. Assistant system administration responsibilities are to provide technical guidance, install software, reimage Windows clients, configure software, and troubleshoot systems: VMware ESXi, Windows servers 2012r2/2019, Windows 10, Windows Exchange 2013, SharePoint Server, Red Hat Enterprise 8 (RHEL), and Global Command and Control System-Joint (GCCS-J). Maintain system's Public Key Infrastructure/Enabling (PKI/PKE) and information assurance (IA) posture using McAfee ePolicy Orchestrator (ePO), Microsoft Software Update Service (WSUS), Microsoft System Center Configuration Manager (SCCM/MCEM), and DISA Assured Compliance Assessment Solution (ACAS). Trained new Marines.

Operate and maintain Kadena AFB Secure IP Network. Update network to Security Technical Implementation Guide standards provided by DISA. Provide Cisco IOS and Taclane firmwares upgrades to current Joint Interoperability Test Command (JITC) approved product list. Implemented TACACS+ server. Installation of network equipment; IPS, switch, Taclane, hosts (PCs and IP Phones) & associated cabling to IA standards. Cisco Equipment: Layer 3 Switches (3750, 3550, 3650, ASR 1K), Routers (4500), TACACS+ ISE 2.0 & Call Manager (Publisher and Subscriber) Version 5.5.

Maintained and operated the Land Mobile Radio trunking system back-haul network throughout Japan, primarily supporting emergency first responders. Designed and implemented a Cisco 3750X layer 3 switch network to support surveillance video feeds and intrusion alarm management for Anderson AFB security forces in Guam transmitting over different media, e.g. fiber, copper, and RF. Configured Motorola/Zebra 650/7131/7161 wireless APs supporting DLA and Water & Electric monitoring systems on Okinawa via RFS 6000 Controller. Developed a network solution for the NexRad Weather Radar system to convert from TDM to Ethernet technology using spare switches at no cost to the customer. Primarily worked on Brocade switches FEX624/ICX6450 learning MRP ring protocol, and Cisco switches 3550/3650/2950/3750 as customer edge devices.

Operated and maintained the backbone digital transmission network of the Global Information Grid that connects all black aggregate traffic between each camp, post, base, and station on the island of Okinawa consisting of 20 locations and 21 communication links (14 fiber-optic links and 7 digital microwave radio links). Conducted preventative maintenance inspections on all transmission equipment including fiber optic terminals, microwave radios, multiplexers, circuit conditioning equipment, patch and test bays, alarm and monitoring terminals, timing and synchronization equipment, DC batteries banks, and power distribution equipment. Utilize TRAMCON management network to monitor all SONET nodes, radio equipment, and remote stations alarms to maintain situational awareness of equipment at these remote sites. Verify Circuit Emulation over IP SubNetwork connectability via CiscoWorks networking program. Installation and de-installation of many data rates using different telecommunication transmission mediums i.e. Single and Multi Mode Fiber, Cat-5e, Cat-6a, DS-0, DS-1, and DS-3. Followed telecommunications service orders (TSO), conduct testing and acceptance on newly installed links/channels/trunks, update line diagrams schematics on all circuits connecting to JWIT-N equipment, and conducted quality control service checks monthly on same links/channels/trunks. Acquired CCNA-Wireless Certifications while performing this mission.

Operation and maintenance of the Global Information Grid (GIG)for the Department of Defense (DoD). Provided troubleshooting assistance to mitigate mission outages. Primary position focuses on iDirect, Linkway, and Linkstar Satellite IP systems using putty, Solaris Sun Servers, or Web-based GUIs to program and maintain network. Additionally, competent in PSAX, ST1000, UHF, EHF, and SHF mission circuits and/or links interfacing with Naval Computer Telecommunications Area Master Station Pacific (NCTAMS), Defense Information Systems Agency Pacific (DISA), Joint Fleet Telecommunications Operations Center (JFTOC), and Joint Operation Planning and Execution System (JOPES) Network Operations Control Center (JNOCC) organizations to maintain continuous communications with deployed terminal and/or ship allowing services of DSN, SIPR, and NIPR reach-back capability. Maintain numerous satellite networking topologies, such as TDMA, FDMA, DAMA, Dedicated, and TIP. Acquired Network Plus, Security Plus & CCNA Certifications while performing this mission. Winner of the Pacific Teleport Site of the Year for 2009, Army Award for Maintained Excellence 2010 and 2011, and Technician of the Quarter 2011