jake bryan

* Serve as initial point of contact to incoming phone calls, emails and applications * Oversee client application process, including: assisting potential clients with the application, managing intake, collecting documentation and tracking each applicant * Create the scope of work for volunteer group projects, including: arranging the purchase and delivery of crucial projects needs, such as tools, materials, dumpsters and other project items * Lead volunteers in direct hands-on home repairs; ensuring that volunteers have the proper training, overseeing projects to completion with a high level of quality and helping volunteers feel appreciated for their service * Identify and implement outreach strategies intended to recruit volunteers, increase volunteer retention and build community partnerships

Recruited, supervised and established relationships with new and veteran volunteers, while maintaining a strong customer service mindset, in a growing and changing environment

Currently pursuing a Masters in Nonprofit Management

* Built and maintained relationships with Pita Pit operators through daily coaching conference calls, as well as tracking daily costs and local marketing efforts. * Coached managers on ways to become involved in their communities and to engage both staff and customers through local marketing efforts

Conducted assessments of homes throughout 25 cities; recruited, trained and coordinated year-round volunteers and vendors involved in completing minor home repair projects -Supervised selection and completion of renovation projects; supported data collection and reporting required for program grants -Evaluated the program's progress, impact and effectiveness, as well as developed systems that helped to expose areas within Safe at Home which needed to be improved

* Developed a focus and curriculum for semester-long internship program * Fulfilled variety of staff responsibilities through volunteer camp * Led volunteer groups of 3-20 people at worksites, helping the site supervisor by answering questions, teaching safe use of tools and delegating tasks

* Built relationships with our employees to successfully run the restaurant * Wrote schedules; ordered food, produce, and money orders * Led the implimentation of new products and services, staff meetings and in-store trainings * Supervised hirinig and firing employees as necessary

* Manage franchisee relationship and tasks associated with opening a Pita Pit restaurant * Open stores in a timely and efficient manner by coordinating with all departments involved in * the opening process, as well as vendors and franchisees * Develop a 90-day opening marketing plan for each location * Train and assist franchisees in how to execute their plan through marketing training sessions * during Franchisee training * Lead store openings and staff training as needed

* Assisted in day to day operation of a commercial apiary * Drove large trucks, towed trailers and operated forklifts * Assisted in honey extraction during harvest season

* Built relationships and led a team of up to thirteen students on international and domestic service trips to Sokode, Ghana and Gary, Indiana * Served as liason between in-country coordinator/ site supervisor and team members * Facilitated daily reflections as well as team building activities

* Fostered strong business relationships with Pita Pit Franchisees by building trust and respect with each person and in turn, establish ongoing support and direct communication * Advocated on behalf of each franchisee directly to Pita Pit USA and in-turn helped to create a better relationship and increase understanding of one another * Facilitated new store openings, training, coaching and supporting new franchisees and staff * Enforced brand compliance and consistency as outlined by Franchisor for every location within my territory including: California, Nevada, Utah, and Ohio

Activities and Societies: Sigma Nu Fraternity, ASUI Center for Volunteerism and Social Action, Vandal Volunteers, Alternative Service Break (ASB) program