jaishankar nagaraja
Competency Manager @ Adobe
About
Led global resource management functions, including capacity forecasting,bench management, and demand-supply analysis for technology consultingorganizations. Defined and implemented resource allocation processes, guidelines, andstrategies to enhance efficiency and optimize resource utilization. Developed and implemented a capacity creation framework aligned with revenueprojections, resulting in increased billable resource capacity. Managed multi-million dollar budgets, optimized project planning, and resourceallocation to minimize backlog hours and reduce operational costs. Leveraged technology, including customized application tools and Generative AI,to streamline resource management operations and drive efficiency. Successfully transitioned business units across geographical locations ensuringseamless knowledge transfer and continuity of operations. Built, mentored, and managed high-performing teams, aligning resource allocation with project needs while fostering professional development.
India
Bengaluru
Computer Software
Jira, PSA, Demand Forecasting, Supply Planning, Data Analysis, Data Visualization, Resource Optimization, Dashboard Building, Workforce Management, Business Process Improvement, Analytical Skills, Forecasting, Operations Management, People Management, Talent Acquisition, Resource Management, Resource Allocation, Revenue Forecasting, campus allocation, Asset Allocation
Experience

Competency Manager
India
Managed business and resource operations for Adobe Experience Manager product line, encompassing a 1000-member team across APAC, EMEA, and the Americas, driving revenue generation, margin optimization, and capacity planning. Led competency operations for Adobe Experience Manager, including planning, upskilling, cross-skilling, and enablement programs, . Enhanced resource and capacity planning and resource allocation in collaboration with account teams, minimizing backlog hours and optimizing resource utilization to achieve on-time project delivery. Implemented process improvements and leveraged Generative AI to optimize resource management practices, resulting in reduced operational costs and enhanced efficiency. This helped with 32% improvement in productivity. Drove productivity improvements through strategic upskilling and cross-skilling initiatives, resulting in increased resource utilization and enhanced team capabilities. Maintained rigorous code quality standards through audits and automated check-in processes, ensuring high-quality deliverables and reducing bugs identified during testing. Has been part of Leadership role, driving high performance teams, performance management Achievements: Reduced operational costs by implementing process improvements, streamlining resource management, and leveraging Generative AI. Enhanced resource utilization by implementing cross-training programs Effective mix of partner and consultants to improve project margins and capacity gaps. In last 3y margins have improved by 5%and reduced gaps by 50%. Closely worked with project managers/account teams to plan consultants across project sprints. This ensured reduction in backlog hours (hours not used as per project plan) by 20%. Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation

Resource and Program manager, Adobe Experience Manager Competency
Bengaluru Area, India
I successfully led the Adobe Experience Manager Competency, driving significant revenue growth and operational efficiency. • Spearheaded demand forecasting and capacity planning, ensuring alignment with project needs and minimizing risks. • Collaborated with cross-functional teams to enhance consultant capabilities, adapting to new product releases. • Developed strong vendor partnerships, creating a pipeline of candidates and reducing costs by 15%. • Spearheaded end-to-end project management for Adobe Experience Manager Competency, resulting in a revenue of over $3M year on year. • Successfully managed 5 fortune 100 customers, focusing on solutioning, sprint planning, budget planning, and customer relationship management. • Program managed Adobe Experience Manager Competency for Adobe customer solution, emphasizing people development, enablement, and capability building

Talent fulfillment Team Lead
Bengaluru Area, India
I successfully led resource management initiatives at Accenture, ensuring optimal talent fulfillment for the Digital Business. • Conducted three-month rolling capacity planning to proactively address potential supply gaps. • Implemented upskilling programs that significantly reduced bench time and improved resource deployment. • Collaborated with delivery leads to create sourcing strategies that aligned with business objectives.

Manager-resource Manager and Operations
Bengaluru Area, India
• Established and led the global resource management function, enhancing operational efficiency and project delivery. • Developed customized application tools for real-time resource tracking and skill search, improving resource visibility. • Optimized bench utilization to minimize bench time and maximize resource productivity, ensuring timely resource allocation.

Resource Manager
Unisys Global Services India
Bangalore
• Managed resource allocation for the Architect and Project Manager Practice, aligning expertise with business needs. • Facilitated the transition of units from the US to India, overseeing resource allocation and knowledge transfer. • Collaborated with hiring teams to identify candidates and secure competitive offers for staffing needs.

Manager
India
I successfully managed global testing requirements and resource allocation to enhance project delivery and employee satisfaction. • Established a skill mapping system and bonus structures to improve workforce capabilities and retention. • Reduced costs by hiring and mentoring freshers, enabling their deployment on billable engagements within six weeks. • Optimized project budgets through a pyramid management structure based on engineer experience and cost.
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