Jairo J. A. Machava

IT Data Analyst @ Coca-Cola Sabco

About

Passionate, hard at work, always eager to learn .

Country

Mozambique

City

Cidade de Maputo

Industry

Computer Software

Skill

Asset Management, Project Management, IT Service Management, ITIL, Root Cause Analysis, Technical Support, Patch Management, Active Directory, Virtualization, Microsoft Defender, Microsoft Entra ID, Windows Server, Sentinel, Microsoft Intune, Microsoft Endpoint Configuration Manager, ServiceNow, Microsoft Dynamics ERP, Data Analysis, English, Engineering

Experience

IT Data Analyst

Coca-Cola Sabco

2023-7 - Present · 3 yrs 3 mos

Matola Gare

- Create visually compelling and interactive visualizations to effectively present data-driven insights. - Apply best practices in designing intuitive and user-friendly dashboards in Power BI, ensuring easy navigation and data exploration. - Understand data refresh and scheduling options in Power BI to keep data up to date and automate report generation. - Diagnose and resolve technical issues related to Power BI, such as data connection errors or report performance optimization. - Conduct data analysis using Power BI, exploring data trends, identifying patterns, and deriving actionable insights. - Utilize Power Query to extract, transform, and load data from multiple sources into Power BI for analysis and reporting. - Perform active directory administration tasks. - Maintain and support the network infrastructure. - Provide software support and install necessary applications. - Troubleshoot and repair hardware issues. - Offer support for EUC (End-User Computing) Windows Remote Desktop. - Provide on-site support for Windows desktops. - Offer remote telephonic support for IT issues. - Assist with PC refresh rollouts and ensure data integrity. - Advise on IT issues and provide solutions for various IT-related problems