Jai Van Natta

Burnham USA has acquired millions of square feet of commercial real estate including professional office, medical, retail, and industrial buildings. Today, the company’s portfolio consists of professional office buildings and shopping centers. Landlord and property manager for retail tenants located in southern California. Proactively resolves tenant requests and issues with outstanding response time and customer service. Works closely with vendors for service, maintenance and repair issues. Assists in preparing annual budgets & CAM Recs. Composes various tenant correspondence, memos and emails. Coordinates tenant move-ins/move-outs, signage, keys & TI projects. Lease review of tenant responsibility, lease commencement/expiration, rent escalations & CAMs. Lease abstracting. Regular onsite visits with vendors for property walks and service coordination. Collects monthly gross tenant sales. Maintains current insurance certificates for tenants and vendors.

Property management for large portfolio of 90+ owned retail tenant properties across the US. Worked with large anchor tenants on master CAMs, signage and tenant events. Provided exceptional customer service with a sense of urgency to tenants. Oversaw tenant TI projects, processed TI Allowance ensuring all required documents are submitted Facilitated vendor contracts, negotiated pricing, duration and contract terms. Coordinated set-up of newly purchased properties. Processed transfer of properties sold. Prepared annual budgets, forecasting and CAM Recs. Coordinated ground-up construction, set-up utility accounts, final inspections, new vendors. Property walks/site visits for maintenance and landlord/tenant relationship building. Notary Public - Commission 2015 - 2019

Property management for a large portfolio of Medical Office Buildings. Offered excellent customer service for all tenant related items. Composed tenant and vendor correspondence, prepared POs, Pay or Quit notices & contracts. Prepared and tracked project list for coordination and scheduling of on-going items. Landscape walks & site visits to follow up on TIs, issues and maintain business relationships.

Property management for multi use properties consisting of Class A, MOBs, Industrial & Retail. Point of contact to tenants and vendors. Extraordinary customer service for requests/issues. Prepared purchase orders, delinquency letters, 3-Day Pay or Quit Notices and service contracts. Processed move-outs, coordinated move-ins, suite keying, access cards, signage & TI projects. Prepared monthly accruals and variance reports. Assisted in preparing annual budgets & CAM Recs. Maintained vendor service contracts, tracked renewal dates and submitted RFPs for renewal pricing.

My emphasis is in Public Relations