Jahidul Arifin

- Communicate with the respective advertisers and ad agencies to achieve sales. - Developing and maintain publication schedules for the newspaper. - To coordinate with editorial, production and the circulation teams to ensure smooth workflow and timely delivery of the content. - Monitor and manage deadlines , making adjustments as needed to accommodate changes in content or production schedules. - To collaborate with the advertisement department to integrate ad placement into publication schedule. - To communicate with journalists, photographers and other contributiors to coordinate their assignments and ensure the timely submission of materials. - Utilize scheduling software and tools to track progress and maintain accurate records of the production process. - Stay up to date with industry trends and best practices to continuously improve scheduling efficiency.

- Developing and sustaining solid relationships with corporate key clients that bring in the most revenue for the organization. - Addressing and resolving key clients’ complaints. - Acting as the main point of contact between key clients and internal teams. - Clearing current backlog and keep it within the standard number. - Supervising the account teams assigned to each key client. - Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met. - Compiling reports on account progress, goals, and forecasts for account teams and stakeholders. - Generating all kinds of reports for internal and external stakeholders. - Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions. - Generating corporate leads to onboard new merchants. - Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

- Solving email and report issues. - Providing order management support to Pathao Shop orders. - Making outbound calls for surveys and operational verification. - Maintaining merchant's payment and pickup store requests. - Making outbound calls to merchants for lost and damage issues. - Clearing the backlogs of all ongoing issues.

- Order management and dispatch. - Track the orders. - Creating daily report of orders. - Taking prompt steps to solve the delivery related issues. - Making outbound calls to vendors for maintain relationship. - Product sourcing.

- Receiving calls of merchants and record the data of their issues. - Handling emails of merchants. - Taking the necessary steps to solve merchant’s issues. - Making outbound calls to solve the issue.