Jaheed Cesar, MBA

Mastered company’s database platform, EPIC, to distribute 20 client insurance policies per day, successfully maintaining strong consumer relationships. • Collaborate with Client Managers and producers to properly finance client commercial policies through First Insurance Funding of Canada to ensure that clients are receiving the best way to make monthly payments. • Constantly endorsing and renewing policies and/or accounts that are worth anywhere from $10,000 - $1,000,000+. 10 to 15 commercial endorsements on any given account are completed daily, which can typically be worth around $1000-$50,000 and 8 to 10 commercial renewals are reviewed, processed and transacted for payments daily, which is usually worth anywhere from $10,000 to $1,000,000. • Studied for the RIBO Licensing exam in 2 weeks and completed it in 2 hours with a score of 84%.

• Entrusted with the responsibility of overseeing numerous events for the team; Exhibition and Regular Season games, Run4Anti-racism Event (Raised over $3000), Lancers Women’s Golf Tournament (Raised over $20,000), and The Adopt a Lancer Program (Raised over $4000) • Administered the team’s entire marketing department which involved posting on the team’s social media to build engagement (Gained 2000 followers across Facebook, Twitter and Instagram), efficiently handling the finances collected from donations and events and properly handling the inventory and orders of the team’s merchandise. • Acquired 13 sponsors in total for the Women’s Basketball Team by ensuring that sponsorships, networked with other potential sponsors and agencies and formed everlasting relationships with external and internal contractors. Not only did I convince the sponsors to give us free prizes including gift cards, clothing, and food & beverages. But they also shared the event on all of their social media pages

-Promoted from sales associate to sales specialist in less than one year by continuously reaching the store’s weekly, monthly, and yearly sales targets and by also increasing the store’s sales by 30% from May 2020 to December 2020 • Created a friendly and competitive work environment to increase sales and boost co-worker morale • Hosted online monthly meetings with associates Canada-wide to teach them about product and service knowledge, overcoming customer objections to properly close a sale and how to build and maintain relationships with customers • Performed management tasks such as receiving stock, shipping out products, collaborating with other store managers and training new employees, resulting in being promoted to acting manager role and home phone services while also providing mobility upgrades as well.

• Developed a Market Segment Analysis on Canadian 3-Row SUV’s • Worked in a team of five students for 8 months and delegated tasks based on individuals’ strengths • Created a Jeep Customer Journey Enhancement Strategy for the Jeep Cherokee and Jeep Wagoneer

As the supervisor, I had to provide leadership to the employees ranked below me. I interacted with customers, merchandised the products, dealt with customer complaints, and organized inventory.

Interning at the YMCA, I was given all the marketing responsibilities that dealt with the company. I had to advertise YMCA events over social media and face to face. I contacted many companies to try and get them to sponsor the YMCA as well.