Jahan Gulamani

Turning meetings into strategy hubs – Reshaping team check-ins so they drive alignment, knowledge-sharing, and engagement. Bridging process gaps – Identifying where inefficiencies existed (like onboarding and proposal readiness) and creating sustainable workflows that close those gaps. Building scalable tools – Developing centralized systems for proposals and project profiles that improve transparency and make knowledge easier to access. Elevating brand alignment – Ensuring that everything from media stories to proposal templates reflects a consistent, authentic Introba voice. Investing in people – Pairing team members with initiatives that match their strengths, fostering growth while strengthening our collective capabilities.

• Respond to RFPs, RFQs, EOIs, award submittals, roster applications, prequalifications etc • Coordinate the complete lifecycle of a proposal response from intake of the RFP and qualification of the opportunity through to submission • Assist with coordinating firm-wide proposal resources to meet proposal production deadlines • Prepare, coordinate and develop non-technical writing for proposal efforts • Create and maintain marketing materials, including but not limited to resumes, project descriptions, presentations, technical press releases, brochures, etc. • Provide input on the final preparation of marketing materials including reviewing, proofreading, editing, etc. • Update the CRM database to track pursuits, proposals and client content • Assist with the coordination of capture planning efforts and the tracking of pursuits • Collaborate with the proposal team to enforce approved styles and templates and improve and maintain best practices for the proposal process

• Responsible for proposal writing and related duties including creating templates, prioritizing, editing, formatting, reviewing, and issuing • Actively involved in the project pursuit process, leading and supporting strategy and kick off meetings, incorporating win themes and storyboarding, creating content and editing, and developing presentations for client interviews • Daily searches for publically tendered opportunities through various websites, upload to internal system • Maintain proposal and business development files, follow up on all opportunities and proposals • Supporting and coordinating marketing and business development activities such as business development planning, opportunity tracking, marketing systems maintenance and utilization, and promotional activities • Composing communications for internal and external audiences, selling and cross-promoting - Responsible for ensuring understanding and adherence with marketing and communications policies, procedures, practices, and protocols, while supporting the tactical marketing and business development objectives of the region

• Supported complex integrated client benefit systems and delivery of Human Services programs/services through provision of operational/responsive system applications • Provided support, consulting expertise, analysis, development and maintenance of client benefit policy and systems from program/policy or internal driven initiatives • Analysed and identified where business changes may impact other applications, processes, internal controls and policy across the department • Ensured timely and reliable operation of assigned business system applications and provided day-today support by addressing complex operational issues that have been escalated as they require in depth system analysis to determine the resolution • Created, delivered and controlled client benefit policy, monitored and interpreted information, produced and analyzed reports, ensured internal controls are appropriate, effective and in compliance with policies and other framework • Responsible for leading the development or enhancement of efficient and effective system changes and ensuring the client benefits are incorporated • Determined the feasibility of the changes, impact to other systems, established requirements which include internal controls, designed and recommended the approval of system material, testing, training and implementing the system, in addition to maintaining the client benefit component of the new or enhanced system

• Prepared and negotiated contracts and amendments with stakeholders such as architects, consultants, clients, suppliers, and subcontractors • Assisted in the ordering and arranging of materials and resources as required • Coordinated the production, management, implementation, and reporting of a wide range of marketing campaigns and materials • Provided timely updates on resource requirements, project timelines, invoicing forecasts and changes to contract values • Assisted the Project Manager with project document preparation and material cost budgeting • Documented and submitted all project scope and schedule changes to customers and recorded for accounting purposes

• Supported the planning, monitoring, and execution of projects to achieve the project objectives while monitoring scope, schedule, and budget performance • Prepared, compiled and proofread reports, proposals, and memos as well as assisted Project Managers with budget estimates and staffing requirements for projects • Interfaced with the accounting team to set up invoicing requirements and produce invoices as well as assisting with facilitation of timely payment • Coordinated project team communications, written and verbal, as well as documenting client meetings, interactions, and activities • Supported project closing through archiving of project documentation, compilation of subconsultant evaluations, project experience profiles, and project reviews • Worked with other Project Coordinators and Project Managers as a team to ensure provision of the support necessary for the completion and review of projects • Worked with Project Managers from project opening to closing and all aspects in between