jagadeesh marulappa

manager - mobilization

About

Location: Vancouver, British Columbia, Canada (Vancouver, Canada Area); Industry: Consumer ... Financial Analyst at Arrow Electronics; Nick LaGarde

Country

canada

City

vancouver

Industry

consumer services

Skill

change management, program management, pmp, training, crm, business process, project management, business process improvement, transition management, customer service, business analysis, management consulting, marketing, vendor management, management, outsourcing, team management

Experience

customer relation executive

immaculate interactions

2002-10 - 2003-5 · 8 mos

* Handle international sales/marketing calls and interact with International customers as a Telemarketer for different campaigns * Maintain status of Sales, Incident log and resolutions * Handle escalation calls and support marketing queries

manager - mobilization

accenture

2003-5 - Present · 23 yrs 5 mos

* Executive Summary : * gt * Graduate in Engineering having solid Transition and Program management experience of over 11 years * gt * Member of PMI , currently pursuing PMP certification * gt * Extensive Client facing roles at various client locations in Canada, USA, UK, Germany, Italy, China, Romania and Malaysia * gt * Lead roles on transition management and change enablement for fortune 500 companies * gt * Quality business transition and project management experience in Record to Report, Accounts Payable, Technology and Voice process * gt * Received various awards in recognition of performance and conduct * gt * Strong analytical, training, problem solving & organizational abilities