JAEHOON LEE

Customer Service Agent @ Concentrix

About

My goal is to become someone who is helpful to others. With sincerity and consistency as my foundation, I have worked diligently at both my current and previous companies. My abilities have been recognized, and I strive to carry out my responsibilities in a way that earns the trust of those around me.

Country

Malaysia

City

Greater Kuala Lumpur

Industry

Environmental Services

Skill

고객서비스, Salesforce.com, 한국어, Simple Chinese conversation and computer or laptap fix skill

Experience

Customer Service Agent

Concentrix

2025-8 - 2026-2 · 7 mos

Malaysia

고객서비스

Concentrix

2025-7 - 2026-2 · 8 mos

말레이시아

I handle customer inquiries through phone and chat support, proactively resolving issues and offering improvement solutions to ensure a better and more efficient user experience.

Water Treatment Operator

TECHCROSS

2022-8 - 2026-2 · 3 yrs 7 mos

대한민국

Computer Technician

Atec cn

2021-12 - 2022-8 · 9 mos

대한민국 경상 북도 구미

Repair and resolve software issues on LG employees’ computers and laptops. • Focus on quickly identifying clients' needs providing prompt and courteous support to resolve any inconvenience they experience • Maintain up to 10 open requests while resolving issues within a maximum of one business

Educational Video Editor

ST UNITAS

2016-12 - 2021-10 · 4 yrs 11 mos

대한민국 대구

Film, edit, and produce educational videos. • Handle the distribution and sales of training videos for public service exam preparation to students. • Communicate with instructors and provide consultation via phone • Create a library of visual and sound effects to use for company projects • Sort and edited raw footage of over five hours into ten minutes of finished video each week with 95% positive client feedback.