Jade Rudge

Driving brand visibility and commercial growth through a combination of content strategy, digital marketing, and creative direction. Managing and developing social media channels (Instagram, TikTok, Facebook, and LinkedIn), creating engaging, on-brand content that supports brand awareness, audience growth, and lead generation. Overseeing brand consistency across both digital and physical touchpoints, including marketing materials, campaigns, and client-facing environments, ensuring a premium and cohesive brand presence. Leading on creative execution across content, visual assets, and brand presentation, while supporting wider marketing initiatives and campaign planning. Working closely with internal teams to support business development, including targeted outreach, market research, CRM optimisation, and pipeline growth. Contributing to client experience and retention initiatives, helping to strengthen relationships and enhance the overall customer journey.

• Solely responsible for organising hotel accommodation for approximately 400 staff and freelancers across numerous live broadcast projects. • Negotiated preferential hotel rates, achieving significant annual savings for the company. • Managed end-to-end booking processes using Melon, Hotels.com, and direct supplier relationships. • Liaised with crew, production teams, and clients to ensure seamless logistics under tight deadlines. • Raised purchase orders and managed invoice approvals in line with procurement guidelines. • Maintained detailed travel and accommodation databases using Microsoft Excel and Outlook. • Worked remotely three days per week, demonstrating independence and reliability in hybrid and remote settings.

I independently built and managed an interior design social media account, growing it organically to over 120,000 followers. I was responsible for content planning, posting, community engagement, and monitoring audience growth and engagement over time.

• I solely delivered a professional front-of-house service across 5 Cisco Systems buildings, handling high call volumes, and meeting and greeting important clients. • I coordinated building maintenance requests. I was responsible for overseeing safety checks, fault logging, and arranging with contractors to attend site to fix building issues. • I arranged and managed FedEx shipments to individuals and businesses across the UK and internationally. • I booked catering for internal meetings and client visits, ensuring smooth on-site operations. • I acted as a central point of contact for facilities & logistics-related queries within the office. • I arranged taxi transfers to airports for clients and visitors as part of meeting and travel coordination. • I ordered and maintained office supplies, including stationery and water for office water-cooler machines. • I supported day-to-day operational administration to ensure smooth running of the workplace. Maintained accurate records and ensured smooth day-to-day operations.

• I supported day-to-day operations within the Resources team for live outside broadcasts. • Coordinated the sourcing and hire of technical broadcast equipment to meet operational and production requirements. • Raised purchase orders as part of the operational workflow to secure equipment and confirm bookings with suppliers. • Managed equipment schedules, availability, deliveries, and returns to ensure smooth broadcast operations. • Liaised closely with external hire companies and internal teams to resolve issues and maintain continuity of service. • Maintained accurate operational records relating to equipment bookings and supplier confirmations. • Operated effectively in a fast-paced, deadline-driven broadcast environment where precision and reliability were critical.

• Processed and digitally archived highly confidential social care documentation relating to vulnerable children and safeguarding cases. • Accurately scanned, indexed, and uploaded sensitive records to internal council systems in line with strict data protection and confidentiality requirements. • Maintained exceptional attention to detail to ensure records were complete, secure, and correctly categorised. • Supported day-to-day administrative operations within the department, including general office administration tasks. • Handled incoming telephone calls, transferring enquiries to the appropriate teams professionally and discreetly. • Worked in accordance with council policies, safeguarding procedures, and information governance standards.