Jade M.

• Responsible for managing the weekly and long-term programme of works • Overseeing the vehicle maintenance • Managing staff annual leave / sickness records • Quoting new potential works • Onboarding new clients and maintaining relationships with existing • Overseeing jobs to ensure they are completed as per client request

Responsible for leading and managing a centralised administrative backoffice team that supports operational delivery and compliance activities across our UK Telecoms delivery areas. The team is split into 4 main departments Streetworks Noticing (UK, Wales & Scotland), Charges & Defects, Customer Escalations and Zone of Interest (high profile works including working near sensitive pipelines).

• To Manage and assist the team on all permitting matters • Fully conversant with the legislation - governance • To deal with all permitting issues as they arise • Ensure that all KPI’s are achieved • To attend regular meetings with internal and external clients • To prepare various reports • Manage the dispatching of works to Field Service operatives • Carry out interviews when necessary to obtain new members of staff

• Work with the specific area of the Schemes division to have a view of when all scheduled work is to take place and also to understand when re-active work is also scheduled • Apply for all permits as required within the timeframe enabling all works to take place as detailed • Responding to comments received on applications and advising to those concerned of any refusals • Updating works schemes and civils programmes with the comments and/or refusals • Manage the permits and liaise as necessary with the specific issuing authority

• Working closely with the Transport Team • Making daily plan for grab lorries (day and night drivers) • Dealing with day to day driver and site issues • Fleet efficiency/productivity on the top of the agenda

• Maintain and update all Personnel files • Provide all recruitment administration support • Assist with the recruitment process from sourcing candidate's through to offer of employment and induction • Support the HR Manager with all new starter documentation including offer letters, references, contracts of employments, probation letters • Provide administrative support in disciplinary, grievance and sickness issues. • Taking and writing up meeting notes as required. • Produce HR reports on labour turnover, staffing, sickness etc as and when required • Manage the HR Diary efficiently • Uniform ordering process for all new and existing employees

• Voluntary work experience • Process recruiting applicants & contracts of employment procedure • Management of probation periods • Development of key HR policies i.e. sickness and absence • Developed apprenticeship scheme • Overlooked HR manager’s decisions