jade kwan

life-accident and health and property and casualty broker

About

Seven years of experience in management within the retail sector. Experience with visual presentation, signing integrity, and planagrams. Responsible for back office duties, such as hiring, scheduling and nightly closing/reconciliations. Also oversee and control the operations budget based on sales. Ability to extend sales in an unstable economy based on “product placement”. A dependable, results-oriented professional able to develop good interpersonal relationships with superiors and peers. Excellent verbal and written communications.

Country

united states

City

san jose

Industry

insurance

Skill

retail, distribution center operations, customer service, inventory, process scheduler, interpersonal communication abilities, store management, loss prevention, visual merchandising, cashiering, cpfr, merchandising, store operations, time management, leadership, sales, inventory management, inventory control, training, life insurance, disability insurance, management, health insurance, hiring

Experience

insurance broker

stanford medicale

2012-1 - 2016-1 · 4 yrs 1 mo

assistant manager

party city

2008-6 - 2012-1 · 3 yrs 8 mos

Managed an average of 15 employees. Duties included scheduling and meeting company payroll objectives. Seasonal transition manager—brought in merchandise appropriate for the season, arranged in accordance to corporate directive. Completed price changes and daily inventory counts, received merchandise at the loading dock. Planagram specialist. Ensure the integrity of the floor is at brand standards 100%.of the time Ie. endcaps that lead with the top sales items. Planograms that visually present an attractive quality in which it drives profitable sales. Being able to move seamlessly from hard lines to soft lines and call attention to the detail in the opportunities. For example, recovery, go backs, and pricing issues. Leading Seasonal change outs, ie. Thanksgiving to Christmas change out in one night. Leading and developing a team that is able to see your vision and executing on the vision. Ability to execute in-stock integrity. Lead the in-stocks team in facilitating the proper research on outs that are on the floor. The ability to fill a floor through the in-stocks method.

store manager

cvs health

2012-1 - 2015-2 · 3 yrs 2 mos

* Oversaw and controlled monthly and quarterly store budget and overall operations function. * Responsible for developing graphs and charts in Excel for customer service and sales analysis; * successfully met required metrics and built employee schedules. * Performed duties related to ensuring quality control of shipping and receiving functions. * Focused heavily on employee development initiatives; employed methods to inspire associates to begin * thinking at a management level. * Trained associates in Oracle Retail Point-of Service software and responsible for recruiting to hire at the * District level.

life-accident and health and property and casualty broker

farmers insurance

2015-2 - Present · 11 yrs 8 mos

* Experienced in areas such as Workers' Compensation, life, home, and auto policies. * Avaliable to facilatate in writing complex commercial realeastate policies. I am your one stop shop to ensure the protection of your business. * Avaliable for immediate quotes in all California markets!!! * 415 233 2206, * 916 846 2101, * 408 477 9539, * 925 322 3916