jada holness

Processed standard teller transactions for customers including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, correcting discrepancies. Identified and pursue selling and cross-selling opportunities with bank customers and prospective customers. Adhered to all bank’s strict security, audit and compliance requirements. Assisted customers over the phone, scheduling meetings, answered questions about accounts and followed up on sales opportunities while following proper security procedures.

* Toggle between dual screens using systems DPA and CCT to search for claims. * Made sure all information on claims matched information documented on file (Name, Address, DOB, SSN, Claim Number, etc...) * Report all breaches and errors to supervisor using Excel spreadsheet. * Made sure no sensitive information is leaked to the wrong recipient. * Reviewed 100+ claims on a daily basis.

Open and sort all incoming accounts receivable mail/checks according to location. Look up all customer information in data systems Paris and Epicor, and record data on Excel spreadsheet. Perform day-to-day financial transactions, including verifying, classifying, computing, and recording AR data. Prepare bank deposit slips for checks and cash and walk deposits over to each bank. Make necessary customer account information changes in the system. Scan all spreadsheets into AR drive and save each one by location and date daily

* Proactively acknowledged, greeted & assisted customers with their shopping needs * Provided customers with exemplary & timely service * Provided accurate product information external & internal customers * Recommended alternative purchase choices * Merchandised, stocked, inventory, pricing & replenished selling floor constantly * Handled cash, register, checks & credit card transactions * Handled return items, organized displayed store merchandise

* Assisted customers with their shopping wants & needs * Answered customers questions issues & concerns * Greeted customers, assisted in displayed of merchandise * Made sure departments are organized & kept clean * Prepared seafood dishes & orders for customers internally & externally