Jacqueline (Scott) Winter
Corporate Project Director @ LifeWorks (acquise par TELUS Santé | acquired by TELUS Health)
About
Jacqueline (Jacquie) is a highly driven senior leader with over 18 years of experience within the disability management industry. Specializing in leadership development and raising awareness about mental health in the workplace. Proudly works with industry leaders across the country on mental health in the workplace initiatives. Offers consulting to clarify the role of the leader and bring a down-to-earth understanding of the complex arena of supporting mental health in the workplace both within operations and a liaison with technology.
Canada
Pefferlaw
Human Resources
Customer Relationship Management (CRM), Agile Project Management, employee succesion, Third Party Vendors, Customer Service Management, Training and Development (HR), Team Management, employee succession, Third-Party Vendor Management, Third-Party Billing, Strategic Partnerships, Strategic Leadership, Information Technology, Business Intelligence (BI), Requirements Analysis, Requirements Gathering, Front Office Operations, Operations Management, Leadership Management, Service Delivery
Experience

Corporate Project Director
Canada
Responsible for oversight of corporate projects, leading a corporate initiative of a new software platform to centralize all mental health, employee assistance, disability management, and workers competition programs. Key senior leader that is a liaison between the Business and Technology departments to understand system enhancements, user acceptance testing and defects, deployments, and product implementation.

AbilitiCBT Operations Director | Special Projects Director
Canada
Principal stakeholder in implementing a key and highly ranked program in Canada and the US. This specialized program “internet cognitive behavioural therapy” was granted funding by the Canadian provincial governments during the pandemic. Responsible for oversight of operational and client service delivery teams for consultations and overall governance. Accountable for referral volumes, overall revenue and key service level metrics.

Director of Operations
Responsible for the oversight of multiple national teams who facilitate a vast variety of services, including Ergonomic, IME Services, Rehab, Influence Care to help with Mental Health concerns, return to work facilitation, billing, reporting, payroll services and technology infrastructure. Responsible for oversight of the operations team that executes User Acceptance Testing and Implementation. For new product development, accountable for the development of products, from the initial product development stages to culmination and the successful oversight of products into the operations stage.

Program, Project and Vendor Manager
Responsible for managing a large team of nurses in different countries around the world coaching and advisory services and programs for clients and their employees, centered around Healthy Living. Responsible for planning, scheduling and controlling all project activities toward these objectives, applying technical, theoretical and managerial skills to satisfy project requirements,

Operations Project Manager
Morneau Shepell
Strong project leader with the ability to work with multi-functional project teams to ensure solutions are delivered on-time and on budget in accordance with the defined scope, timeline and budget. Planned, scheduled, and controlled all project activities toward objectives. Applied technical, theoretical, and managerial skills to satisfy project requirements while building positive professional relationships with clients and associates. Executed strong leadership skills in team settings and independently with excellent communication, organizational, analytic, and evaluation skills.

Operations Team Lead
Shepell.fgi
Canada
Jacqueline (Scott) Winter's Contact Information
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