jacqueline smiles

property manager

About

Working from my dedicated home office since May 2013 I have gained new skills & experience in motivation and on the spot training using my own initiative as well as continuing to network with contacts in both the public and private sector in relation to my clients. I have excellent admin skills and communicate daily with clients and Customer Service enquiries by phone, email and social media. Also temping in a variety of admin posts helps keep up to speed with the corporate climate and working as part of a team as and when required. Currently living in the south of France, I continue to provide the same service to existing clients for Administration and Customer Support Services and welcome new clients for online work.

Country

united kingdom

City

lerwick

Industry

education management

Skill

customer service, public speaking, teaching, strategic planning, management, social media, microsoft word, leadership, event management, office administration, staff development, public relations, project management, local government, policy, editing, project planning, training

Experience

property manager

private

2019-4 - Present · 7 yrs 6 mos

clerk

yell community council

2000-1 - 2014-1 · 14 yrs 1 mo

In 14 years of this p/t post I adapted and advanced the administration & financial set up for Yell Community Council in line with changes to local authority procedures and grant systems. This post covered all aspects of providing a range of support, administrative and financial services to YCC. Requiring good relationships with, and a working knowledge of the local community as well as Shetland Islands Council & associated bodies, this post was based from home with no direct supervision. Working on my own initiative and reporting to the YCC Chair between meetings, I was solely responsible for every aspect of the role.

community development officer

bluemull development

2010-1 - 2013-5 · 3 yrs 5 mos

Development and management of the BDC grant funded project to ‘Make the North Isles a better place to live, work, visit and invest’. Directly involved in setting up the office base as the only dedicated Remote Working Facility in the North Isles and securing & maintaining clientele for Business Support Services including:- Customer Advisor/Support service for ... Promote Shetland (shetland.org) Shetland Nature Tours (shetlandnature.net) The Swan Trust (swantrust.com) Full management services .... Belmont House (belmontunst.co.uk) Admin / Payroll ... GlobalYell (globalyell.org) Shetland Gallery (shetlandgallery.com)

self employed

business services

2013-4 - Present · 13 yrs 6 mos

* Working from home under my own initiative (and discipline!) I provide Admin Services and Customer Support for several websites which includes admin for CRM, website editing and social media updates. * KEY SKILLS * Technical Skills *  Sound knowledge of all Microsoft Office programmes *  MoneyManager and Moneysoft Payroll programmes *  Company CRM input and editing *  Website & social media editing and updates * Personal Skills *  Excellent communicator *  Experience of working within a team and on own initiative *  Flexible with working arrangements