jacqueline santelle

* ● Crafted and executed marketing strategies within budget to grow new diner acquisition, retain customer loyalty, and drive additional revenue for a six-figure company in a competitive B2C marketplace. * ● Accurately analyzed, understood, and optimized campaign performance in accordance to KPI’s and deliver reports. * ● Developed a strong understanding of the small business audience.

Assist in instructing students on the advanced features of the Microsoft Office Suite 2013 and 2016, including coordinating after-class tutoring hours to help students in need. Enforce rules for behavior and procedures for maintaining order amongst a class of 30 students. Work with students on an individual basis to reinforce learning concepts such as creating customer order reports, designing sales reports, presenting data for a business plan, and analyzing financial data to maximize profits, while also instilling confidence in students to aid in their growth and performance in the course.

● Promoted three times in five years to positions of additional responsibility in a high-volume, nationally recognized retail operation with 15-20 full & part-time employees. ● Assisted with all aspects of business marketing, advertising and promotions, including both print and digital media which encompassed managing a six-figure budget. ● Developed, implemented and coordinated employee training programs that included the introduction of new products to staff as well as consumers via in-store promotions. ● Worked closely with a broad range of alcoholic beverage wholesalers and suppliers representing every product category of industry from malt beverages to spirits and wine. ● Conducted customer analysis and analyzed market trends and brand performance (via MarketWatch) to make data-based recommendations for new inventory.