Jacob T.
Intern - IT Corporate Functions @ Keurig Dr Pepper Inc.
About
Current senior at Texas Tech University majoring in Information Technology, graduating in May 2026. I thrive on challenges, enjoy problem solving, and am committed to continuous self-improvement through lifelong learning. My internship experience includes project management and user acceptance testing, complemented by hands-on technical work in IT help desk support. I am interested in AI development, IT project management, and cybersecurity.
United States
Dallas-Fort Worth Metroplex
Computer Software
Project Management, User Acceptance Testing, Help Desk Support, SQL
Experience
Intern - IT Corporate Functions
Keurig Dr Pepper Inc.
Frisco, Texas, United States
• Directed a multinational team of 56 testers to verify end-to-end functionality of the new corporate portal and mobile app. • Gathered project requirements from cross-functional stakeholders to define more than 900 test scenarios. • Coordinated User Acceptance Testing (UAT) and facilitated a kickoff meeting to initiate stakeholder engagement.
Technology Intern
CoNetrix
Lubbock, Texas, United States
• Provided IT help desk support to internal users to help resolve technological challenges facing the company • Queried SQL databases to generate insightful reports to help management make informed policy decisions • Participated in resolving the CrowdStrike outage of 7/19/24 for our internal users
Education
Texas Tech University
Information Technology
Jacob T.'s Contact Information
Phone
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