Jacob Smith

• Developed and implemented strategies to reduce member attrition. • Exceeded membership sales goals through strategic sales techniques & personalized customer interactions. • Strategically managed marketing campaigns & social media content, generating consistent leads. • Delivered exceptional customer service, independently resolving issues & fostering a positive studio atmosphere.

Assist with recruiting and retention of prospective student-athletes Conduct Player & Skill Development sessions with individual players to improve skills Assist with practice planning and implementation Assist with opponent scouting and game plan preparation Monitor the academic progress of the student-athletes

• Uploaded YouTube and Podcast episodes/videos for Hoops University • Instructed basketball training for 5th graders to 12th graders

- In control of "co_swu" Instagram page - Participated in weekly meetings with the different campus outreach communication groups at different locations

- Responsible for keeping statistics & score for sporting events - In charge of running games & managing on-field events - Instructed in the beginner basketball program - Officiate sporting events, games, and competitions