Soon Yap

Sales Account Manager @ Astrid Electronics (SEA) Sdn Bhd

About

Dual-Sector Specialist (Electronics & Printing) | Critical Infrastructure Guardian | Client Success Architect I specialize in delivering high-reliability power solutions for healthcare and industrial sectors. As a Sales Executive at Astrid Electronics, I drive client satisfaction and business continuity through strategic key account management and innovative partnership models. Our team safeguards critical infrastructure with tailored Uninterruptible Power Supply (UPS) systems, ensuring 24/7 operational continuity. 𝗠𝘆 𝗰𝗮𝗿𝗲𝗲𝗿 𝘀𝗽𝗮𝗻𝘀 𝘁𝗵𝗿𝗲𝗲 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗱𝗼𝗺𝗮𝗶𝗻𝘀: 🔌 Power Solutions: Expertise in UPS sales with deep knowledge of power security requirements in medical/industrial settings 🖨️ Printing Technology: Full-cycle digital printing proficiency: Sales development & technical implementation 📰 Newspaper prepress operations leadership: Managed high-precision, time-sensitive production systems 🌱 Sustainable Agriculture: Developed channel sales strategies and green solutions at INO Nature Sdn Bhd Leveraging this cross-industry expertise, I transform technical insights into commercial value. Powered by a results-driven mindset, I fuel business growth through strategic client relationship management, currently expanding Astrid Electronics' industrial power security footprint. Open to connecting with partners advancing industry transformation!

Country

Malaysia

City

Petaling Jaya

Industry

Utilities

Skill

Editing, SAP, Business-to-Business (B2B), Electric Power, Batteries, Battery Management Systems, UPS Systems, Sales, Prepress, Telemarketing, Newspapers, IT Operations, IT Integration, Product Launch, Presales, Presentations, training , Product Marketing, Product Development, Training

Experience

Sales Account Manager

Astrid Electronics (SEA) Sdn Bhd

2024-10 - Present · 1 yr 11 mos

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

• Managed key accounts in the Uninterruptible Power System (UPS) sector, focusing on hospitals and industrial clients. • Developed and executed strategic business development initiatives. • Fostered strong relationships with clients, enhancing customer satisfaction and retention rates.

Channel Sales Executive - Retail Sales

INO Nature Sdn Bhd

2022-8 - 2024-10 · 2 yrs 3 mos

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

• Developed strategic partnerships with stockists, dealers, and retailers in Peninsular Malaysia to promote sustainable agriculture solutions. • Championed the introduction of Bio Semi Organic Fertilizer for diverse crops, enhancing yield and quality. • Led initiatives for pesticide-free durian planting, resulting in increased market interest and customer satisfaction. • Organize events, seminars & roadshows to support sales activities.

Sales Specialist - Production Printer

Konica Minolta Malaysia

2019-7 - 2022-3 · 2 yrs 9 mos

Kuala Lumpur, Malaysia

• Managed territory sales for production and industrial printers, focusing on lead generation and customer acquisition. • Conducted cold calls and door-to-door canvassing to expand the customer base in Kuala Lumpur. • Delivered product demonstrations and testing, resulting in a high closing rate of deals. • Assisted customers in sourcing financial support for print equipment, enhancing customer satisfaction and loyalty.

Platform Trainer - Online Product Trainer

JT Apps Sdn Bhd

2017-7 - 2018-8 · 1 yr 2 mos

Kuala Lumpur, Malaysia

• Delivered comprehensive training sessions on our platform, enhancing user proficiency and satisfaction. • Addressed technical issues promptly, improving customer service response times by 30%. • Developed training materials, including manuals and videos, to facilitate ongoing learning and support.

Senior Presales - Production Printer

Xerox

2010-6 - 2017-6 · 7 yrs 1 mo

Kuala Lumpur, Malaysia

• Provided comprehensive pre-sales support for production printers, including machine demonstrations and training sessions. • Achieved certification in color analysis by German’s ISO printing standard, FOGRA, assisting two clients in meeting these standards. • Conducted color training for universities, enhancing digital training for future entrepreneurs in the printing industry.

pre-press operator - CTF & CTP

The China Press Berhad

2005-6 - 2010-6 · 5 yrs 1 mo

吉隆玻，马来西亚

• Supported the newspaper printing workflow by implementing innovative printing solutions. • Provided IT support during night shifts, ensuring seamless operations. • Managed print processes to enhance efficiency and reduce downtime.