Jack Ward
Operations Manager @ Live Nation Entertainment
About
With extensive experience in facility operations and maintenance, I specialize in ensuring seamless venue management and creating exceptional guest experiences. My expertise spans front-of-house operations, preventive maintenance, vendor coordination, staff recruitment, and budget oversight. I am committed to upholding safety and operational excellence while continuously improving processes and team performance. Passionate about delivering top-tier experiences for guests, employees, and stakeholders alike. I hold a Bachelor's Degree in Biology from the University of Florida, centered around biology and statistics. Graduating with a cumulative GPA of 3.75, I completed this four year degree while continuously making the Dean's List every year. Passionate about expanding my skills, knowledge, and network in the entertainment industry, I eagerly seek new opportunities and challenges that allow me to contribute to the success of the organizations I serve while fostering personal and professional growth.
United States
Richmond
Entertainment
Security Operations Management, Leadership, Accountability, Personnel Security, Communication, Department Coordination, Sales Operations, Logistics Management, Data Entry, Time Management, Statistics, Microsoft Excel, Teamwork, Team Performance
Experience

Operations Manager
Richmond, VA
• Managing all aspects of facility operations and maintenance, including front of house operations, preventative maintenance, third party contracting, limited governmental relationships, staffing, and ongoing venue set-up and tear-down • Develops and oversees overhead expense budgets for repairs and maintenance and venue supply expenses • Recruits, hires, trains, and supervises part-time staff/supervisors of multiple departments

Operations Coordinator
Atlanta, GA
• Provide general administrative support in all aspects of day-to-day business operations: box office, concessions, human resources, IT, marketing, production, premium seat sales, special events, and facilities management • Supervise front of house operations for 120+ events annually, providing direction and a course of action for any array of problems that may arise
Jack Ward's Contact Information
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