Jackson Chin
Senior Software Consultant @ QNE Software Malaysia Sdn Bhd
Malaysia
Seri Kembangan
Information Technology & Services
Microsoft Teams, Freshchat, Freshdesk, Freshsales, Sales, Pre-Sales Technical Consulting, Salesmanship, Business-to-Business (B2B), C (Programming Language), HTML5, E-Commerce, Enterprise Resource Planning (ERP), SQL, Android Studio, Accounting Software, Diploma in Business Information System, Technical Sales Consulting, Adobe Premiere Pro, Canva, Accounting
Experience

Senior Software Consultant
Malaysia
Develop and Implement Sales Strategies Formulate and execute comprehensive sales plans to achieve and exceed revenue targets, driving sustainable business growth. Client and Stakeholder Relationship Management Build, nurture, and maintain strong long-term relationships with clients and key stakeholders, ensuring satisfaction, loyalty, and repeat business. Market Analysis and Business Opportunities Analyze market trends, identify emerging opportunities, and provide strategic recommendations to capture new market share. Cross-Functional Collaboration Work closely with internal teams to optimize sales processes, enhance operational efficiency, and ensure seamless service delivery. Team Leadership and Development Mentor, train, and support junior sales team members to improve performance, foster professional growth, and align with company goals. Customer Experience Excellence Ensure exceptional customer satisfaction through clear, responsive, and solution-oriented communication. Sales Proposal Preparation and Presentation Oversee the creation, refinement, and delivery of persuasive sales proposals and presentations tailored to client needs. Contribution to Company Sales Objectives Actively participate in achieving and surpassing the company’s overall sales and growth targets.

Sales Consultant
Seri Kembangan, Malaysia
Client Consultation: 1. Understand client’s business structure, accounting processes, and reporting needs. 2. Recommend the most suitable accounting software based on size, industry, and budget. System Implementation 1. Assist in software installation, configuration, and setup of chart of accounts, fiscal year, and tax settings. 2. Import or migrate historical data from old systems. User Training 1. Provide training sessions for accountants, bookkeepers, and business owners. 2. Educate users on data entry, invoicing, bank reconciliation, financial reporting, etc. Customization & Integration 1. Customize reports, templates, and workflows to meet client-specific needs. 2. Integrate the system with bank feeds, inventory systems, or ERP platforms. Support & Troubleshooting 1. Offer ongoing technical and functional support. 2. Help resolve issues like data errors, report discrepancies, and software bugs. Compliance & Audit Readiness 1. Ensure that the software supports tax compliance (e.g., SST, VAT, e-Invoicing). 2. Assist in generating audit trails and required financial reports.
Jackson Chin's Contact Information
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