jack peters

account manager

About

* Results oriented manager with over 15 years’ experience. * Proven leader who developed and implemented new sales programs targeting key businesses and corporations. * Dedicated and self-motivated with the ability to manage a variety of projects at multiple locations. * Solid background in business management, sales, and communications. * Held positions as a small business owner, retail business manager, corporate sales professional and non-profit fundraiser. * Excellent communication, resource management, decision-making, and leadership skills.

Country

united states

City

boston

Industry

computer & network security

Skill

customer service, management, sales, leadership, team building, research, recruiting, sales management, start ups, strategic communications, public relations, direct sales, sales process, fundraising, direct mail fundraising, long term customer relationships, start up consulting, negotiation, team leadership, community outreach, team motivation, conceptualizer, retail sales, pre sales, fundraising campaign management

Experience

senior mortgage consultant

lights on mortgage

2009-1 - 2011-4 · 2 yrs 4 mos

* Directed a telemarketing team of 12 employees. * Generated leads, initiated cold calls to prospective customers, followed up, performed pre-sales activities and closed transactions. * Facilitated mortgages closed by members of the team – wrote loans to home buyers. * Consistently outperformed monthly sales targets.

general manager

d.w landscaping

2005-4 - 2009-1 · 3 yrs 10 mos

* Directly responsible for overall profitability for a landscaping and snowplowing business. * Attracted residential and commercial customers through bids and creative marketing programs. * Coordinated all aspects of a start-up, including managing more than 10 employees, performed job estimations, and oversaw accounting and billing for the business. * Dedicated manager with a strong work ethic and a commitment to excellence. * Developed a broad network of contacts in Southern N.H.

general manager

valentino companies

2011-4 - 2012-9 · 1 yr 6 mos

* Responsible for operations of two one million dollar restaurants. * Managed a team of over 40 individuals between two locations, including recruiting, scheduling, and employee morale. * Accountable for budgeting, cost control, payroll, and vendor relations.

customer service 401k representative

fidelity investments

2004-3 - 2005-5 · 1 yr 3 mos

* Effectively corresponded with customers to provide Life and Annuities insurance, while following Fidelity’s customer service policies. * Resolved customer issues when issues arose. * Worked with stringent deadlines of more than 100 incoming and outgoing calls per day.

senior development associate

pds

2012-9 - 2016-11 · 4 yrs 3 mos

* Manage, train, and motivate a diverse team of over 150 volunteers for a non-profit fundraising organization. * Work with senior team members to determine the appropriate scope and schedule for fundraising efforts while adapting flexibly to unexpected changes and effectively prioritizing multiple tasks. * Prepare and execute weekly, monthly, and quarterly operating plans for the department, and work with other department executives in syncing annual plans and cross departmental initiatives. * Helped secure $25 million dollars through effective solicitations from individuals, families, and companies. * Developed a public relations campaign to raise funds and recruit new volunteers.

account manager

connection

2016-11 - Present · 9 yrs 11 mos

* Effectively corresponded with customers to provide technology solutions, while following Connection customer service policies. * Generated leads, initiated cold calls to prospective customers, followed up, performed pre-sales & post sale activities while closing transactions. * Resolved customer issues when issues arose. * Dedicated Account Manager with a strong work ethic and a commitment to excellence.