Jack Smith

To manage the planning, organisation and execution of the company's procurement strategy for its primary trading goods, ensuring timely and accurate loadings from sources according to customer's needs, volume and quality. • Purchasing on average 600 MT of fruit weekly. • Communicating with suppliers regarding programs, ensuring there is a continuity of supply and no shortages across all clients. • Liaising with retail customer managers to maintain the short- and long-term order forecasts, ensuring that prospective supply corresponds to expected orders. • Managing overstock by proposing sales to clients, negotiating a price to satisfy margin, and liaising with support staff to ensure successful delivery of sales. • Conducting visits of both long-standing and prospective new suppliers to ascertain technical progress and to maintain positive relationships. • To conduct end of season supplier reviews and analyse findings to feedback to department Head. • Creating quarterly reviews of supply and feedback to department Head. • Monitoring and reporting on waste figures to reduce the loss of profit that waste causes. • Conduct site visits of the operations Hub to liaise with Ops staff to strengthen inter-department relationships.

To lead a team in planning, organising and executing the import of fresh produce goods, overseeing the journey from origin and ensuring the successful delivery of said goods to our premises, while consciously developing & improving ways of working to maximise the efficiency of the team’s output. In addition to all of the responsibilities of the previous role, my main duties also encompassed: • Liaising with other departments to develop the efficiency of the output of the team and resolve any issues and to improve service • Promoting a healthy team ethic and ensuring each member of the team is happy and motivated • Managing the workforce within the team and delegating tasks to ensure all daily responsibilities are tended to • Being the first point of contact for developments in the regulations for importing from Europe into the UK post-Brexit

To plan and execute of the import of fresh produce goods, overseeing the journey from origin and ensuring the successful delivery of said goods, while contributing opinions and suggestions on how to improve the output of the team. Main duties included: • Planning & organising the prospective intake of goods, both long & short term, to ensure the efficient resourcing of stock & personnel • Organising & executing export of sales to Europe • Making sure all information and documentation is received for prospective purchases and subsequent purchase orders are entered onto the system correctly & swiftly • Communicating with the warehouse and other teams regarding daily intake and stock management, processing invoices • Recording data vital to the statistical analysis of effective ways of working • Managing the systematic recording of data relating to lab testing of fruit for subsequent recovery of costs • Registering claims so that costs are recouped for inferior quality goods • Overseeing the import of Dried Mango product from origin and facilitating the outgoing sales • Organising the environmentally conscious & safe disposal of fruit contaminated in global transit.

My role was to assist the head buyer in all aspects of acquiring new season’s products, acting as the main administrator during the process from deciding which products to purchase to the delivery thereof, including ordering of the goods from suppliers, setting up the products for the website and the logistics of delivery. Principal tasks included: • Attending meetings to analyse new season products and subsequently advising as to what I believe will sell well • Assisting with the ordering process by putting together purchase orders and sending these to suppliers • Setting up the products for the website by writing creative descriptions and editing images in Photoshop • Managing the goods-in calendar by liaising with suppliers, both UK-based and International, to ensure that orders arrive on time but in a steady, controllable flow and chasing late or incomplete deliveries • Contributing to the website blog regularly, writing entries on product advice and days out in the country with my dog • Liaising with the marketing team regarding advertising campaigns, advising on what to push and working this into a calendar to coincide with the arrival of those goods • Manage the sorting and presentation of the website pages daily by arranging products according to various factors, as well as creating new departments and ranges. I am a key holder and open up the business every morning, a duty which arose due to my keenness to start early and history of excellent punctuality and reliability. A supplementary yet very important aspect of my work life is participating in regular discussions with colleagues concerning how to make the business greener and more socially responsible. These considerations have led to measurable improvements in the company’s electricity and plastic usage, and recycling, as well as partnerships with local charities.

Responsible for managing the Amazon.de and .fr accounts, overseeing sales orders originating from Germany and France by communicating with customers regarding product enquiries, making sales and handling logistics of delivery. Principal tasks include, ensuring all daily Amazon performance targets are being met, responding to emails and answering calls, as well as liaising with other departments to relay feedback and to recommend improvements in efficiency of service. I have also been responsible for drafting the company’s foreign language Terms & Conditions and other paper documents and I have assisted with scripting video and blog content. I am entrusted with manually authorising credit card orders, whilst checking for fraudulent activity and dealing with such orders which are deemed to be suspicious. I have conducted interviews for prospective job candidates and been party to the decision process thereafter and subsequently training the new staff, taking on a more of a team-leader role. This increased stature within the company led to an undertaking of a Line Management course in February 2017 conducted by Kent Trainers, which I passed.

Responsible for collating & e-filing site return handovers, quality control documentation, quotations, time sheets etc to package and pass onto commercial department for monthly valuation assessments. Despite the temporary nature of the work, I thoroughly enjoyed the role and the busy atmosphere, with 20+ staff. I often accompanied contract staff and visited many of the sites the company serviced where I gained considerable experience of contract management and the health and safety environment in which not only the contract staff had to work, but also the site operatives carrying out the work.

Duties were general office duties, researching council websites for planning applications, collecting data on changes to planning and building laws, collecting and delivering planning and documents to and from building sites and client offices. Responding to emails and general inquiries from clients and other contacts. Developing new business contacts within the house building industry with direct sales calls, promotional emailing to specific personnel and arranging meetings for the company owner.

My role was to assist with the teaching of the English Language to French youths between the ages of 11 and 15 whilst assessing their abilities and detecting which students are struggling with the material, then analysing and liaising with colleagues on how improvements could be made in order to help the children achieve an understanding of the language. My responsibilities encompassed: ● Creating engaging and challenging lesson plans on a daily basis for a wide variety of ages and abilities. ● Motivating the pupils into recognising the importance of a foreign language and to be committed to learning language skills from a young age. ● Encouraging the students in various ways how to acquire speaking and listening abilities by immersing themselves in the language with the use of different Media; listening to music, watching English language films and reading English language print Media. ● Acting as an intermediary between pupils and teachers to report progress of individuals and the group and to get feedback as to how effective the course material was with regards to advancing their foreign language skills and assessing progress.

Worked school holidays, taking delivery of stock as an assistant to others and assisting making sure shelves were kept well stocked.